Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

JOY OGUNWALE

Summary

A support worker, eager to contribute to patient-centred care and companionship to vulnerable people. Skilled in care, communication, emotional intelligence, moving & handling and safeguarding. Passionate about providing quality service in a care company with a vision for improving the overall well-being of service users.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Support Worker

LONDON RECRUITMENT GROUP
Lincoln, Lincolnshire
10.2024 - Current
  • Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Promoted patient independence through encouragement and guidance in performing tasks.
  • Maintained clean, safe environment for patients' comfort and safety.
  • Built meaningful rapport with service users with range of conditions.
  • Assured proper nutrition by preparing meals as per dietary requirements of each individual client.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
  • Calmly managed occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.
  • Assisted service users to obtain and access community resources.
  • Met needs of clients with learning difficulties and handled challenging behaviours.
  • Followed strict safeguarding regulations to ensure safe, secure handling of service users.

Adherence Counselor

NIGERIAN INSTITUTE OF MEDICAL RESEARCH
Lagos, Nigeria
08.2021 - 09.2024
  • Conducted research and gathered information from multiple sources to present clear results.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Conducted Consent counseling, PRE-ART counseling, Adherence counseling and Psychosocial counseling for at least 10 new clients and about 30 clients already in care on daily basis
  • Carried out follow-up calls on new patients to ensure adherence to clinic appointments and drug pick ups
  • Followed up on clients test results
  • Referred clients to external support and resources when necessary

Education

Master of Science - Developmental Psychology

University of Lincoln
Lincoln, England
09.2024 -

Bachelor of Science - Sociology

University of Ibadan, Nigeria
Nigeria
02.2016 - 02.2020

Skills

  • Time efficiency
  • Activity planning and development
  • Record keeping accuracy
  • Critical-thinking
  • Confidentiality maintenance
  • Compassionate care
  • Monitoring Vital Signs
  • Computer literacy
  • Assisted feeding
  • Learning disabilities support
  • Respectful demeanour

Affiliations

  • Singing
  • Evening Strolls
  • Cooking
  • Road trips

Certification

Duty of Care, Duty of Candour, Dignity, Privacy and Respect, DOLS, Medication Advanced, Mental Health Awareness, Moving and Handling of people, PEG Feeding, Person-centered care, Safeguarding Children, Epilepsy Awareness, Dysphagia Care, Fire safety awareness, Food hygiene and safety, GDPR Awareness, Health and safety awareness, Dementia Care, Diet and Nutrition, Conflict Resolution, COSHH Awareness, Complaints Handling awareness, Autism Spectrum Condition awareness, SALT, First Aid essentials, Food Safety, Learning Disability Awareness


Languages

English
Fluent

Timeline

Support Worker

LONDON RECRUITMENT GROUP
10.2024 - Current

Master of Science - Developmental Psychology

University of Lincoln
09.2024 -

Adherence Counselor

NIGERIAN INSTITUTE OF MEDICAL RESEARCH
08.2021 - 09.2024

Bachelor of Science - Sociology

University of Ibadan, Nigeria
02.2016 - 02.2020
JOY OGUNWALE