Summary
Overview
Work history
Education
Skills
References
Trainings
Timeline
Generic

JOY MUMO MUSYOKA

BIRMINGHAM,United Kingdom

Summary

Reliable Healthcare assistant/Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with more than two years of experience building community and developing social skills through incremental therapeutic techniques. I am Compassionate and a driven individual with strong communication and problem-solving skills, complemented by background in customer service and team collaboration. I demonstratethe ability to adapt quickly and handle challenging situations with empathy and professionalism. Eager to contribute positively and make meaningful difference in my healthcare/support worker role.

Overview

5
5
years of professional experience

Work history

Support Worker

Agnes House Care Home
Birmingham
06.2023 - 06.2025
  • Assist service users with daily living needs to maintain self-esteem and general wellness.
  • Medication administration
  • Help service users manage and reach individual goals, supporting independent progression and social skills.
  • Transport service users to appointments, shopping venues and entertainment events according to determined schedule.
  • Keep service users engaged in social networks and communities for personal health and growth.
  • Maintain service user records to document assessment, treatment plans and progress.

Key Support Worker

Mcare24 Ltd
Birmingham
02.2023 - 06.2025
  • Carry out day-to-day duties accurately and efficiently for the service users.
  • Medication administration
  • Maintaining clean environment with due consideration to health and safety issues and infection control policy.
  • Supervise and assist service users with personal hygiene needs.
  • Deliver high standard of holistic care to service users promote equality and dignity.
  • Enhancing wellbeing of patients by providing emotional support and companionship.
  • Help achieve patient independence through guided tasks and activities.

Health care assistant

Nyota Care Innovations
Nairobi, Kenya
01.2020 - 01.2023
  • Popularised health promotion campaigns among patients by distributing relevant literature and explaining key messages clearly.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Monitored client health conditions and reported immediate issues to manager.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Assisted in patient care, improved comfort and well-being.

Education

NVQ Level 3 - Level 3 Diploma in Adult Care

City & Guilds
United Kingdom
04.2025 -

Certificate of Higher Education - Health & Social Care Level 5

One Education
United Kingdom
08.2024 - 09.2024

Skills

  • Patient Care
  • Monitoring
  • Supportive
  • Communication
  • Team collaboration
  • Adaptability
  • Dealing with vulnerable clients
  • Personal care assistance
  • Medication Administration
  • Dementia care knowledge

References

References available upon request.

Trainings

  • NHS Combined mandatory Training
  • Prevention And Management of Violence & Aggression

Timeline

NVQ Level 3 - Level 3 Diploma in Adult Care

City & Guilds
04.2025 -

Certificate of Higher Education - Health & Social Care Level 5

One Education
08.2024 - 09.2024

Support Worker

Agnes House Care Home
06.2023 - 06.2025

Key Support Worker

Mcare24 Ltd
02.2023 - 06.2025

Health care assistant

Nyota Care Innovations
01.2020 - 01.2023
JOY MUMO MUSYOKA