JOY LEINA NTOYAI
Harrow
Summary
Dedicated nursing professional with extensive experience in delivering high-quality patient care, medication management, and clinical supervision. Skilled in leading multidisciplinary teams, mentoring junior staff, and ensuring compliance with NMC standards and best practice guidelines. Recognised for providing compassionate, patient-centred care while fostering a safe, supportive, and collaborative environment for patients, families, and colleagues. Dedicated to driving service improvements and maintaining excellence in clinical practice.
Overview
19
19
years of professional experience
11
11
years of post-secondary education
Work history
Senior Staff Nurse
LNWH- Northwick Park Hospital
Harrow, London
01.2022 - 08.2025
- Providing expert family-centred care to patients
- Coordinating a multidisciplinary team to deliver holistic care
- Shift leader managing the ward and delegating tasks.
- Supervising and supporting junior nurses and students, providing mentorship
- Contributing to audits and quality improvement initiatives to improve outcomes
- Recognised and responded promptly to emergencies, ensuring the safety of patients at all times.
- Developed comprehensive care plans tailored to individual patient needs, which improved their well-being over time.
- Participated in hospital-wide infection control initiatives, contributing to a safer environment.
- Liaised effectively with other departments for seamless patient care.
- Consistently monitored patient health and wellbeing to recognise deterioration and initiate appropriate action.
- Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
- Maintained open lines of communication between patients' families and healthcare professionals, which ensured transparency in treatment procedures.
- Monitored vital signs regularly, detecting any abnormalities early on.
- Reviewed and updated patient records accurately for enhanced treatment protocols.
- Ensured high standards of hygiene within the ward, promoting clean environment for recovery.
- Delivered compassionate care for patients, resulting in increased comfort during treatments.
- Supervised junior staff efficiently, leading to improved working atmosphere.
- Maintained privacy, dignity and safety of all patients, consistently adhering to health and safety policies.
- Oversaw admission, transfer and discharge of patients.
- Communicated with external departments to facilitate critical patient admissions.
- Tracked near-miss and error report information and initiated strategies to improve patient safety practices.
- Stayed up-to-date on the latest nursing developments to provide the best patient care.
- Complied with quality healthcare standards to uphold hospital's reputation.
- Managed patient care by coordinating with multi-disciplinary medical teams
Senior nursing officer
Nakuru Level 6 Hospital
Nakuru, Kenya, Nakuru
09.2006 - 01.2022
- Delivered quality nursing care to inpatients, ensuring optimal health outcomes.
- Attended to medical emergencies promptly, stabilising patient conditions effectively.
- Utilised advanced equipment competently, enhancing patient care quality.
- Streamlined processes within the unit, resulting in improved service delivery timescales.
- Participated actively in ward rounds, providing valuable insights into patient care management.
- Improved patient understanding of medical conditions with clear communication and education.
- Managed clinical staff, ensuring adherence to hospital policies and procedures.
- Facilitated training sessions for junior nurses, fostering a culture of continuous learning and professional development.
Nurse
The Aga khan University Hospital
Nakuru
06.2011 - 09.2011
- Enhanced patient comfort during treatment by providing emotional support and reassurance.
- Carried out infection control measures resulting in reduced risk of hospital-acquired infections.
- Participated regularly in professional development activities to enhance nursing skills.
- Maintained privacy and confidentiality whilst dealing with sensitive medical information.
- Conducted triage in the department for effective patient management.
- Performed wound dressings, contributing to the faster healing process.
- Ensured adherence to nursing standards by maintaining up-to-date knowledge of nursing practices and ethics.
- Provided high quality patient care by administering medication, conducting routine checks and updating medical records.
- Assisted doctors during procedures, ensuring successful operations.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
Nurse
Evans Sunrise medical Centre
Nakuru, Kenya
03.2009 - 11.2009
- Provided evidence-based nursing care
- Participated regularly in professional development activities to enhance nursing skills.
- Ensured adherence to nursing standards by maintaining up-to-date knowledge of nursing practices and ethics.
- Demonstrated excellent interpersonal skills, fostering strong relationships with colleagues and patients alike.
- Performed wound dressings, contributing to faster healing process.
- Enhanced patient comfort during treatment by providing emotional support and reassurance.
- Conducted triage in accident and emergency department for effective patient management.
- Delivered health education programmes to promote community health awareness.
- Collaborated with multidisciplinary team for improved patient outcomes.
- Carried out infection control measures resulting in reduced risk of hospital-acquired infections.
- Assisted doctors during procedures, ensuring successful operations.
- Provided high quality patient care by administering medication, conducting routine checks and updating medical records.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Established positive rapport with patients and families through active listening and compassionate care.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Administered medication in line with stringent drug regulations.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Supported physicians and consultants with tests and procedures.
- Ordered, dispensed and administered prescribed medications and medical products.
- Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
Education
Higher Diploma - Pediatrics Critical Care
Gertrude's Children Hospital
Kenya 2014 - 2015
Diploma - Registered Community Health Nurse
Kenya Medical Training College
Kenya 10.2002 - 03.2006
Certificate - Kenya Certificate of Secondary Education (KCSE)
Pangani Girls High School
Kenya 01.1998 - 01.2001
Certificate - Kenya Certificate of Primary Education (KCPE)
Utawala Academy
Kenya 01.1992 - 01.1997
Skills
- Good communication skills
- Knowledge of medication administration
- Effective communication
- Compassionate and patient-centred care
- Clinical expertise and critical thinking
- Advanced resuscitation skills
- Interdisciplinary collaboration
- Nursing team mentoring and leadership
- Evidence-Based Practice
Languages
English
Swahili
Affiliations
- Reading books and listening to music
- Walking
- Playing board games
- Creating different art and working using recycled items
Custom
- Reading current affairs and self-esteemed books
- Site seeing
- Traveling
Personal Information
- Profession: Registered Nurse
- Date of birth: 08/13/82
- Marital status: Married
Timeline
Senior Staff Nurse
LNWH- Northwick Park Hospital
01.2022 - 08.2025
Nurse
The Aga khan University Hospital
06.2011 - 09.2011
Nurse
Evans Sunrise medical Centre
03.2009 - 11.2009
Senior nursing officer
Nakuru Level 6 Hospital
09.2006 - 01.2022
Diploma - Registered Community Health Nurse
Kenya Medical Training College
10.2002 - 03.2006
Certificate - Kenya Certificate of Secondary Education (KCSE)
Pangani Girls High School
01.1998 - 01.2001
Certificate - Kenya Certificate of Primary Education (KCPE)
Utawala Academy
01.1992 - 01.1997
Higher Diploma - Pediatrics Critical Care
Gertrude's Children Hospital
2014 - 2015
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