Summary
Overview
Work history
Education
Skills
Voluntary Experience
Timeline
Generic

Joy Lees

Lancaster

Summary

Responsible and dedicated, a recent graduate 22 years of age. Having just got back from a year abroad, working and living in New Zealand, I have now moved to Lancaster to live close by family. Therefore seeking an opportunity to contribute and to develop skills further. Friendly and positive in nature, I believe that I would integrate well into your work environment. I consider myself creative with some passions and hobbies include painting, baking and going on long walks.

Overview

7
7
years of professional experience

Work history

Teacher Assistant

Kings View Primary School
Queenstown , New Zealand
02.2025 - 07.2025


  • Conducted one-to-one as well as small group sessions; enhanced literacy and numeracy skills amongst students aged 4-13.
  • Managed classroom behaviour effectively, fostering a conducive learning atmosphere.
  • Supported teachers with lesson plans, supervised activities and monitored students progress.

Pharmacist Store Assistant

Five Mile Pharmacy
Queenstown , New Zealand
01.2025 - 07.2025
  • Took responsibility of stock effectively by checking orders and restocking shelves in order to prevent shortages of products.
  • Improved customer satisfaction through advising on products and provided accurate information on the services offered.
  • Responsibilities including keeping the store clean, handing out prescriptions, managing the phones and interacting with customers.

Smoothie Shop Assistant

Tank Juice
Queenstown, New zealand
10.2024 - 12.2024
  • Customer service experience; preparing and serving food and beverages while warmly greet customers and resolving issues in a busy work environment.
  • Completed opening and closing duties in line with schedule including cleaning equipment and maintaining high store standards.
  • Processed transactions and handled the cash register while keeping an accurate record of stock, receipts and refunds.

Private A-Level Tutor

Tutor Doctor York
York , England
11.2022 - 06.2023
  • Conducted mock tests and practice quizzes and set homework that reinforced key topics to maximise student engagement.
  • Implemented individual learning strategies to meet unique student needs based upon continuous evaluation and providing critical feedback.
  • Simplified complex concepts into easily digestible information for student benefit and enhanced communication skills by encouraging open discussion.

In Home Caregivers

Carmarthenshire County Council
Llanelli , Wales
03.2020 - 09.2021
  • Provided support for physical daily needs of a young disabled girl, strengthening ability to effectively work within a team of carers.
  • Responsible for monitored health conditions while administering medication and expanding record keeping and analytical skills.
  • Developed positive relationships through emotional and practical support during difficult times, fostering resilience.


Cleaner

Full Gospel Church
Northamptonshire , England
01.2018 - 09.2019
  • Maintained and cleaned facilities for optimal functionality of communal area.
  • Experience of health and safety procedures- demonstrating ability to pay attention to detail and assess risk.
  • Completed tasks that installed punctuality and a high organisational standard.

Education

Bachelor of Arts - Sociology

The University of York
England
09/2021 - 07/2024

A-Levels -

Coleg Sir Gar Llanelli
Wales
09/2019 - 07/2021

GCSEs -

Sharnbrook Academy, Bedfordshire
England
09/2015 - 07/2019

Skills

  • Strong verbal and written communication
  • Effective in teams to achieve goals
  • Able to build positive relationships paying close attention to clients needs
  • Flexible to adjust to new tasks and environments


Voluntary Experience

Red Frogs - Queenstown, New Zealand October 2024 

  • Part of an independent team who worked amongst various music festivals aiming to create a safe space and serve event goers by handing out water and lollies. Demonstrating a passion and heart for people as well as key social skills.


School Volunteer - Queenstown, New Zealand September - December 2024

  • Initially, before being offered and taking on work, I decided to volunteer with the local primary school in order to gain experience within an educational setting. Beneficial towards building strong colleague and student relationships.

Timeline

Teacher Assistant

Kings View Primary School
02.2025 - 07.2025

Pharmacist Store Assistant

Five Mile Pharmacy
01.2025 - 07.2025

Smoothie Shop Assistant

Tank Juice
10.2024 - 12.2024

Private A-Level Tutor

Tutor Doctor York
11.2022 - 06.2023

In Home Caregivers

Carmarthenshire County Council
03.2020 - 09.2021

Cleaner

Full Gospel Church
01.2018 - 09.2019

Bachelor of Arts - Sociology

The University of York
09/2021 - 07/2024

A-Levels -

Coleg Sir Gar Llanelli
09/2019 - 07/2021

GCSEs -

Sharnbrook Academy, Bedfordshire
09/2015 - 07/2019
Joy Lees