Summary
Overview
Work history
Education
Skills
Websites
Certification
PROJECTS
VOLUNTEERING WORK EXPERIENCE
Community Service
SIGNATURE CORE COMPETENCIES
Affiliations
Accomplishments
Timeline
Generic

JOY DIMIRI

Nottingham,United Kingdom

Summary

Dynamic and results-driven senior social worker with a strong foundation in emotional resilience and evidence-based decision making. Demonstrates exceptional client engagement and collaboration skills, underpinned by expertise in reporting & documentation and risk assessment. Adept at analytical thinking, crisis management, and conflict management, with a commitment to restorative justice and social campaign engagement. Proven track record in project management, team man agement, seeking to leverage these competencies towards impactful initiatives that drive positive change.

Overview

18
18
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work history

Senior social care worker

Leicestershire county council
County Hall, Glenfield , Leicestershire., Leicestershire
2025.01 - Current
  • Led team meetings in order to foster a collaborative working environment amongst colleagues whilst sharing key updates about ongoing cases.
  • Coordinated with multi-disciplinary teams to create comprehensive care plans.
  • Managed complex cases involving mental health and substance misuse issues, resulting in improved living conditions for service users.
  • Maintained up-to-date case records for accurate documentation of progress or concerns.
  • Developed strategic partnerships within the local community, enhancing service provision opportunities for clients.
  • Provided crisis intervention during high-stress situations, ensuring immediate support was delivered.
  • Collaborated with other professionals in health and social care to coordinate holistic support.
  • Decreased instances of family conflict through mediation and conflict resolution techniques.
  • Established and maintained professional relationships to offer objective guidance and support.
  • Managed assigned caseload documentation in alignment with regulatory requirements and standards.
  • Liaised with multi-disciplinary professionals and caregivers to foster access to medical care.
  • Prepared reports for legal action and provided evidence in court.

Work-Based Supervisor

Leicestershire County Council
Leicester
2023.11 - 2026.06
  • Supervise and mentor a Master’s-level Student Social Worker on final placement, coordinating structured shadowing opportunities and guiding her through the Adult & Communities Care pathway.
  • Facilitate caseload management by critically analysing each allocated case with the student, aligning tasks with her learning objectives and professional capabilities framework.
  • Lead regular supervision sessions to set Smart goals, monitor progress, identify development needs, and build confidence in autonomous practice.
  • Inspire professional growth by promoting reflective practice, modelling self-care, and motivating the student to deliver high-quality, person-centred social care services.

Social Worker

Leicestershire County Council
Leicester
2021.11 - 2026.06
  • Deliver high-quality, asset-based and person-centred statutory social care for adults with cognitive and physical disabilities, ensuring needs are accurately assessed.
  • Conduct comprehensive assessments, develop personalised care plans, coordinate community-based support, and review ongoing interventions to strengthen self-directed care and sustainable outcomes.
  • Safeguard vulnerable adults by identifying risks, implementing protection plans, and working collaboratively with multidisciplinary teams to ensure safety, dignity and wellbeing.

Survivor Support Advocate

Juno Women's Aid
2021.03 - 2021.11
  • Provided trauma-informed advocacy and emotional support to survivors of domestic abuse, conducting risk assessments, safety planning, and needs analysis to promote survivor safety and empowerment.
  • Coordinated with multi-agency partners (MARAC, social services, housing, police, and legal services) to deliver timely interventions, referrals, and crisis support.
  • Maintained accurate, confidential case records, progress reports, and outcome monitoring in line with safeguarding, GDPR, and organizational policies.
  • Key Achievement: Successfully supported survivors to access safe accommodation, legal protection, and welfare benefits, contributing to improved safety outcomes and increased survivor independence.

Residential Support Worker

Grace Care Limited
Nottingham
2020.06 - 2021.09
  • Supported looked-after children within a residential setting, promoting safety, wellbeing and positive behavioural development.
  • Guided young people in building essential life skills, strengthening emotional resilience, and increasing independence as they prepared for adulthood.
  • Facilitated smooth transitions by coordinating & support plans, advocating for their needs, and encouraging self-confidence in daily living.
  • Ensured robust safeguarding by monitoring risk, maintaining safe environments inside and outside the home, and escalating concerns in line with statutory procedures.

Health Care Assistant

Mercia Social Care
Nottingham
2019.09 - 2020.05
  • Delivered high-quality personal care and daily living support to vulnerable adults with learning disabilities and mental health needs in a supported living environment.
  • Promoted independence by assisting service users with routines, developing life skills, and encouraging choice-led, person-centred decision-making.
  • Monitored wellbeing and maintained accurate, detailed records of day-to-day activities, behaviours, progress and support needs.
  • Ensured a safe, dignified and empowering environment by recognising risks, reporting concerns promptly, and following safeguarding protocols.

Community Support Worker

Nurture Care Limited
Nottingham
2018.06 - 2018.09
  • Delivered high-quality holistic care to children and young people with complex health needs across home, school, and hospital settings, ensuring physical and psychosocial needs were consistently met.
  • Performed delegated clinical tasks as outlined in individual care plans, monitored changes in health status, and escalated concerns promptly to nursing teams for timely intervention.
  • Facilitated personalised activity programmes, including play therapy and educational support, promoting developmental, emotional, and social well-being.
  • Maintained accurate records both written & electronically in a timely manner & built positive relationships with families, and signposted concerns to relevant multidisciplinary teams to enhance care coordination.

Prevention and Enablement Support Worker

Careers Trust
East Midlands
2018.06 - 2018.09
  • Conducted comprehensive risk assessments within service users’ homes and developed tailored care plans that supported safe discharge, reduced hospital readmissions, and promoted independent living.
  • Delivered integrated Health & Social Care support, including personal care, medication administration, mobility assistance, continence management, and emotional support, ensuring person-centred, dignified care.

Adult Care/ Support Worker

Ark Home Healthcare
2017.03 - 2018.01
  • Supported vulnerable individuals to maintain independence and enhance quality of life within their own homes.
  • Delivered personal care, companionship, and emotional support while promoting dignity, safety, and hygiene.
  • Ensured compliance with health and safety procedures, safeguarding clients and maintaining a non-discriminatory environment.
  • Improved client satisfaction through personalized care plans and fostered a safe, supportive environment.

Community Support Coordinator

F-Duos Healthcare
Port Harcourt
2008.01 - 2008.01
  • Coordinated and delivered community-based programs supporting vulnerable women and pregnant teenagers, improving access to health, shelter, and wellbeing services.
  • Negotiated and mediated with community leaders and gatekeepers, ensuring protection and advocacy for marginalized client groups.
  • Developed and delivered training on health, lifestyle choices, and wellbeing, enhancing knowledge and capacity of clients and local communities.
  • Authored reports and grant proposals, securing funding and partnerships with NGOs and healthcare agencies to expand program reach and sustainability.

Education

MSC - Social Work

University of Lincoln
2018.09 - 2021.12

Post Graduate Diploma - Health and Community Development Studies

De Montfort University
Leicester
2015.02 - 2017.06

Bachelor of Arts - English Language and Literary Studies

University of Calabar
1993.12 - 1996.12

Level 4 Designated Safeguarding Lead - Safeguarding

Athena Programme Limited
Leicester
2025.10 - 2025.10

Skills

  • Emotional resilience
  • Evidence-based decision making
  • Client engagement
  • Collaboration
  • Reporting & documentation
  • Risk assessment
  • Analytical thinking
  • Crisis Management
  • Conflict Management
  • Restorative justice
  • Social Campaign Engagement
  • Project Management

Certification

  • Wellbeing Hub, Nottingham, 03/2019 Homelessness Training
  • Framework H/Q, Nottingham, 03/2019 Alcohol Awareness Training
  • Marie Curie, 04/2019 Bereavement Theory and Awareness for Families
  • Nottinghamshire Youth Justice, 09/2018 Restorative Justice with Young People

PROJECTS

06/2020 – 12/2020 Case Worker (The New Futures Project-Leicester), Supported and advocated for women involved in sex work and sexual exploitation, providing timely interventions to safeguard their health, rights, and wellbeing., Collaborated with multi-agency partners and National Referral Mechanism operations to deliver coordinated, evidence-based welfare services., Achieved measurable outcomes by assisting individuals in making informed life choices and reducing vulnerability to exploitation and trafficking., Applied supervision and reflective practice tools to evaluate interventions, enhance service delivery, and demonstrate compliance with ethical and professional standards.

VOLUNTEERING WORK EXPERIENCE

  • HMP Nottingham Prison, Volunteer, 2024-01, Current, Provide structured one-to-one and group-based support to individuals in custody, promoting emotional wellbeing, resilience, and positive behavioural change through active listening and advocacy., Support rehabilitation and resettlement objectives by signposting individuals to appropriate internal services, education, and reintegration resources while maintaining strict confidentiality and safeguarding standards., Collaborate effectively with prison staff, multidisciplinary teams, and external partners to ensure consistent, trauma-informed and person-centred support delivery., Key Achievement: Contributed to improved prisoner engagement and wellbeing by building trusted relationships, supporting risk awareness, and reinforcing compliance with prison policies and rehabilitative pathways.
  • Heart Church, Volunteer Section Pastor, Nottingham, 2016-01, 2023-02, Delivered engaging learning programs for children as part of the Adventure Kids Team, fostering education and community participation., Supported and welcomed Syrian refugee families, coordinating hospitality and integration activities to ensure a smooth resettlement experience., Provided pastoral care, encouragement, and prayer support to church visitors, offering emotional and spiritual guidance to those in need., Collaborated with church teams to enhance community outreach programs, improving engagement and support for vulnerable groups.
  • Nottinghamshire Youth Justice, Community Panel Member Volunteer, Nottingham, 2018-09, 2022-12, Collaborated with panel members and Youth Justice teams to review court referral orders, applying restorative and strength-based approaches to guide young offenders toward positive behavior., Designed and implemented behavioral contracts with young people, promoting accountability, reparation, and community reintegration., Applied risk assessment, active listening, and evidence-based decision-making to support youth and families, reducing re-offending potential., Partnered with inter-agency teams, safeguarding services, and victim workers to ensure holistic support and protection for young people and their families.

Community Service

  • Age UK, Health & Wellbeing Support Volunteer, Nottingham, 2017-03, 2019-12, Provided companionship and befriending support to older adults in community settings, residential homes and nursing homes, fostering meaningful social connections., Engaged socially isolated individuals in Age UK activities, building sustainable relationships that promoted emotional wellbeing and reduced loneliness., Supported older adults with mobility and daily activities, including walks within their environment, signposting needs, and encouraging participation in wellbeing-focused activities., Accompanied individuals to GP and hospital appointments and delivered regular progress updates to the Volunteer Coordinator to ensure consistent, quality support.
  • Nottinghamshire Refugee Forum, Case Worker for New Refugees Special Advice Team, Nottingham, 2019-02, 2019-06, Conducted initial assessments for newly recognised Refugees, managing diverse caseloads and delivering advocacy, mediation and advisory support tailored to complex resettlement needs., Coordinated end-to-end resettlement processes, including welfare applications (Universal Credit, Housing Benefit, Child Benefit, Disability Allowance, Integration Loans, Big Difference Scheme), enabling clients to gain financial stability and access essential services., Signposted individuals to key agencies such as Red Cross, YMCA and Housing Aid, ensuring holistic social, cultural and economic integration within the Nottingham community., Achieved strong outcomes through targeted advocacy, successfully addressing issues of homelessness, structural oppression, energy supply challenges, and securing higher-than-expected financial entitlements for clients.

SIGNATURE CORE COMPETENCIES

  • Hospital Discharge Planning
  • DST & CHC Checklist Completion
  • Expert Knowledge in Community Care & Home Care & Residential Care
  • Court Statement Writing
  • Section 21/S21 SA Appeal Statements
  • Section 16 Welfare Applications
  • Mental Health Tribunal Report Writing
  • Adult Social Care Pathways
  • Person-Centred & Outcome-Focused Support
  • Community Engagement & Exploitation Support
  • Safeguarding Adults
  • Social Care Specialist
  • Human Trafficking & Exploitation Support

Affiliations

  • Peer support activities, cooking, reading, gardening, walking outside in nature.

Accomplishments

Ann Lesley Best Endeavour Student- awarded by the University of Lincoln, UK, in January 2021, with cash prize of £250 and a luscious sponge cake.

Timeline

Level 4 Designated Safeguarding Lead - Safeguarding

Athena Programme Limited
2025.10 - 2025.10

Senior social care worker

Leicestershire county council
2025.01 - Current

Work-Based Supervisor

Leicestershire County Council
2023.11 - 2026.06

Social Worker

Leicestershire County Council
2021.11 - 2026.06

Survivor Support Advocate

Juno Women's Aid
2021.03 - 2021.11

Residential Support Worker

Grace Care Limited
2020.06 - 2021.09

Health Care Assistant

Mercia Social Care
2019.09 - 2020.05

MSC - Social Work

University of Lincoln
2018.09 - 2021.12

Community Support Worker

Nurture Care Limited
2018.06 - 2018.09

Prevention and Enablement Support Worker

Careers Trust
2018.06 - 2018.09

Adult Care/ Support Worker

Ark Home Healthcare
2017.03 - 2018.01

Post Graduate Diploma - Health and Community Development Studies

De Montfort University
2015.02 - 2017.06

Community Support Coordinator

F-Duos Healthcare
2008.01 - 2008.01

Bachelor of Arts - English Language and Literary Studies

University of Calabar
1993.12 - 1996.12
JOY DIMIRI