Joy Chamberlain
Ripley,Derby
Summary
Experienced Senior Nurse with a strong background in leading shifts to optimise safe and timely patient care. Demonstrates exceptional leadership, team working, and rostering skills to ensure effective and safe staffing levels. Proficient in both verbal and non-verbal communication, adept at problem-solving to maintain smooth unit operations. Known for empathy, compassion, and adaptability in unplanned care environments. Committed to supporting students and staff while being dependable and flexible. Skilled in patient assessment, recognising deteriorating conditions, and escalating care appropriately.
Overview
33
33
years of professional experience
23
23
years of post-secondary education
Work History
Agency worker, Health Care Assistant
Chase Medical
Sheffield, South Yorkshire
07.2024 - Current
- Fostered a positive work environment with effective conflict resolution strategies.
- Used all my skills as a registered Nurse and transferred appropriately to the role of a HCA
Registered general nurse
Derbyshire Community Health Services NHS Trust
Ilkeston, Derbyshire
03.2004 - 04.2024
- Collaborated with interdisciplinary healthcare teams to provide comprehensive patient care.
- Trained new nursing staff members, enhancing their practical skills.
- Developed individualised nursing care plans based on patient assessment results.
- Performed wound dressings whilst adhering strictly to hygiene standards.
- Communicated effectively with patients' families, providing emotional support during tough times.
- Oversaw the smooth running of the unit through efficient resource management including staff rosters and equipment inventory checks.
- Oversaw the smooth running of the unit through efficient resource management including staff rosters and equipment inventory checks.
- Maintained confidential records of patients' history and treatment plans accurately and securely.
- Provided high-quality patient care, ensuring comfort and well-being.
- Utilised modern healthcare equipment efficiently for accurate diagnosis and treatment.
- Responded promptly to emergencies by utilising advanced life support techniques.
- Handled administration duties such as scheduling appointments and liaising with other departments.
- Recorded and recognised vital signs to give a prompt response when necessary.
- Performed minor surgical procedures, maintaining aseptic techniques.
- Ensured adherence to infection control protocols in daily nursing practice for a safe environment.
- Worked closely with staff for consistent communication and continued best care practices.
- Ensured safe, legal medicines handling and substance control in line with Medicines Act.
- Administered medication in line with stringent drug regulations.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during their consultation.
- Maintained outstanding patient care levels through attentive, compassionate monitoring of physical and mental wellbeing.
- Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
- Continuously assessed existing standards and practices, highlighting areas of required improvement to senior hospital staff.
- Continually assessed individual needs to evaluate and implement optimal care programmes in line with NHS best practices.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Delivered life support with updated first aid and CPR training.
- Established positive rapport with patients and families through active listening and compassionate care.
- Administered oxygen and medication to achieve optimum health outcomes.
- Ordered, dispensed and administered prescribed medications and medical products.
- Prioritised health problems to assist patients in complex, urgent or emergency situations.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Mentored student and junior nurses, building confidence and competence to ensure outstanding patient provisions.
- Generated detailed and comprehensive patient care plans in collaboration with clinical teams.
- Used outstanding planning and prioritisation abilities to safely care for unplanned care patients.
- Used oral, topical and IV medications to manage patient symptoms.
- Monitored patient behaviour and responses to treatments.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
- Followed modern nursing standards for optimum treatments and patient protection.
- Handled patients' hygiene needs in support of personal dignity and optimum wellness.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
Cashier
Sainsbury's
Ripley, Derbyshire
09.1992 - 03.2004
- Handled high volumes of transactions during holiday seasons efficiently.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Balanced till at end of day, maintaining accurate records.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
- Resolved customer complaints professionally leading to higher retention rates.
- Used Point of Sale system efficiently, speeding up transactions.
- Greeted each customer warmly, creating a friendly shopping environment.
- Communicated product information to customers, driving informed purchases.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Managed queue effectively during peak hours for seamless checkout process.
- Coordinated with team members for smooth shift transitions.
- Assisted customers with enquiries to enhance their shopping experience.
- Collaborated closely with store management for daily operations success.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Helped meet business needs by working extra shifts.
- Resolved customer complaints and answered queries about store products.
- Engaged in pleasant chit chat for friendly and personalised service.
Special constable
Derbyshire Constabulary
Ripley, Derbyshire
11.1998 - 03.2000
- Communicated effectively with members of the public during patrol duties.
- Investigated minor crimes to support regular police force.
- Patrolled assigned areas with a focus on preventing criminal activities.
- Collaborated with full-time officers, sharing vital information about local issues.
- Public order duties
Education
Diploma in Nursing - Health Care
University of Nottingham
Nottingham 03.2001 - 03.2024
Skills
- Leadership: Senior Nurse, leading shifts to optimise safe care in a timely manner
- Team working: to provide effective optimal patient care
- Rostering: ensuring safe staffing levels
- Communication: excellent communication skills, Verbal and non-verbal, adapting ways to communicate to ensure information is taken and given correctly
- Problem Solving: Identifying and solving problem to ensure the smooth running of the unit
- Empathy & compassion
- Adapting ways of working to meet meet the ever changing climate in unplanned care
- Supporting students and staff
- Dependable & flexible
- Patient assessment: gathering information and evaluating a patients to identify any potential problems
- Recognising the poorly patient and escalating their care appropriately
Timeline
Agency worker, Health Care Assistant
Chase Medical
07.2024 - Current
Registered general nurse
Derbyshire Community Health Services NHS Trust
03.2004 - 04.2024
Diploma in Nursing - Health Care
University of Nottingham
03.2001 - 03.2024
Special constable
Derbyshire Constabulary
11.1998 - 03.2000
Cashier
Sainsbury's
09.1992 - 03.2004
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