Jovin Mamachan Anthraper
Harrow
Summary
Highly skilled management professional with over 7 years of experience, demonstrating a proven track record in successfully managing vendor operations and ensuring compliance with regulatory requirements. Possesses a strong understanding of vendor operations, reporting, organizational, and people management skills. Demonstrates a keen eye for detail and a passion for accuracy, consistently delivering exceptional results in optimizing business processes and identifying process improvement opportunities. Excellent communication and interpersonal skills enable building strong relationships with stakeholders and effective collaboration with cross-functional teams. Seeking a value-added role to leverage expertise in relationship building and people management.
Overview
7
7
years of professional experience
Work History
SDEC Admin Coordinator
Milton Keynes University Hospital
10.2023 - Current
- Greet all visitors in friendly, helpful and courteous manner
- To admit, transfer and discharge patients from the system using the electronic patient record (cerner & Ecare)
- Handling and documentation of patients records in good order with test results promptly and correctly filed
- To liaise with other members of staffs including nurses, doctors and staffs from different departments in an effective manner
- Schedule outpatients & inpatients appointments as required
- To answer the telephone, taking and delivering messages in an appropriate and helpful manner
- Experience in using the tools and NHS systems to handle inpatients and outpatients bookings and stream through information to guide visitors correctly within the Trust values and confidentiality policies
- To coordinate with medical and surgical team and support them with information and vise verse
- Scheduling appointments and booking in patients for OPAT,DVT,PCU
Customer Assistant
M&S
07.2023 - 10.2023
- Follow company policies and procedures to ensure safe and secure working environment
- Assist in inventory management, including receiving and stocking merchandise
- Stay updated on product knowledge and promotions to effectively assist customers
- Collaborate with team members to ensure excellent customer service and achieve sales targets
- Operate cash registers and handle cash transactions accurately
- Maintain clean and organized store environment, including restocking shelves and arranging displays
- Greet and welcome customers in friendly and professional manner
Financial Operation Analyst
Publicis Sapient
07.2022 - 03.2023
- Conducted financial and operational analysis weekly, monthly, quarterly, and annually for 22 million revenue building client and forecast
- Drafted, validated, and approved invoices for submission of payments
- Organized documents and reconciliation of data required for forecasting revenue
- Ensure accurate and timely processing of financial transactions
- Providing support and guidance to senior management on financial matters
- Assist with budgeting and forecasting activities
- Collaborate with cross-functional teams to improve financial processes and systems
- Ad hoc analysis, projects, and other duties as assigned.
Sr. Vendor Management Associate
Amazon
03.2017 - 01.2022
- Handled vendor impediments related to vendor central, payments & receivables, and POs for 3 Amazon marketplaces
- Identified and assisted vendors in catalogue, detail page discrepancies
- Reconciliation of vendor accounts and facilitated invoicing challenges
- Worked with cross-functional teams to drive process improvements and optimize vendor relationships
- Ensured that all invoices were accurately recorded and that payments were made in timely manner
- Implemented process improvements to increase efficiency and productivity in accounts payable function
- Oversaw work of accounts payable staff and provided training and support as necessary
- Taken care of team in manager's absence when required
- Undertaken project as part of process improvement to remove unwanted ticket creations and revamp SLA
- Developed and implemented vendor management policies and procedures to ensure compliance with regulatory requirements and industry best practices
- Collaborated with internal stakeholders to identify and prioritize vendor needs and requirements
- Manage vendor onboarding and off-boarding processes
- Educate vendors on Coop agreements and guide them through provisions and purchasing terms placed on respective account for better business understanding
- Develop and maintain relationships with vendors and suppliers
Education
MBA -
Christ University
India04.2016
Bachelor of Arts - Computer Application
BVM Holy Cross College
India04.2013
Skills
- Communication & Emotional intelligence
- Customer-centric & quick learner
- Proficient in MS Office
- Collating and presenting data
- Strong attention to detail and proactive
- Organizational and time management
- Cross-functional Collaboration
- Administrative Management
- Brand Management
Accomplishments
- Outstanding performance in vendor management for 'ownership' - Amazon (06/2017)
- Award for the overall performer with a scoring rate of 75 -Amazon (05/2018)
- Vendor delight award -Amazon (10/2018)
- Showed consistency in handling vendor concerns with above 98% process accuracy and knowledge
- Fun SPOC for the UK team and collaborated in team-building activities
- Supervised team of 15 members
Timeline
SDEC Admin Coordinator
Milton Keynes University Hospital
10.2023 - Current
Customer Assistant
M&S
07.2023 - 10.2023
Financial Operation Analyst
Publicis Sapient
07.2022 - 03.2023
Sr. Vendor Management Associate
Amazon
03.2017 - 01.2022
MBA -
Christ University
Bachelor of Arts - Computer Application
BVM Holy Cross College
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