Jovelyn U. Surbano
Western Poblacion, Poro, Cebu,7
Summary
To excell in the Field of Hospitality Industry where I can apply and develop my skills achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Coordinator/Teacher (Children Ministry)
Camotes Kahayag Church
Western Poblacion Poro, Camotes
01.2023 - 01.2026
- Teaching Bible stories & lesson
- Focus on Personal Encounter
- Empowering Families
- Fellowship Events
Admin Staff
Campcor
Teguis, Poro ,Cebu
03.2022 - 06.2023
- Organised and maintained files, records, and correspondence for streamlined retrieval and compliance.
- Handled confidential documents with discretion to protect sensitive information.
- Answered telephone calls to offer information, direct callers and take messages.
- Facilitated internal and external communication by managing email and postal correspondence.
Cashier, Crew, Foodstall staff
Homemaid Pizza
Prince Hypermart , Camotes, Cebu
02.2022 - 07.2022
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Completed daily records updates to track sales and accurate payment totals.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Inventory
Cashier
Manjaru Outdoor Shop
Pacific Mall, Ibabao, Mandaue City
10.2019 - 04.2020
- Handled cash, and voucher payments, maintaining accurate financial records.
- Offered friendly greetings and farewells.
- assisting Customers
- Inventory
All around Crew
Bonne Ga Restaurant
Jmall, A.S Fortuna street, Mnadaue City
06.2019 - 09.2019
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Kept food preparation areas sanitised for excellent hygiene standards.
- Offered flexibility to work changing breakfast, lunch and dinner shifts
- Greeted guests upon arrival, providing a warm welcome and guiding them to their seats.
Education
Bachelor of Scoience in Hospitality Mnagement
Cebu Technological University
Sanfrancisco, Campus2019
Zosimo E. Fabroa Memorial National Highschool
Western Poblacion, Poro , Cebu2015
Poro Central School
Eastern Poblacion ,Poro, CebuSkills
- Encoding
- Basic Communication
- Attention to detail
- Computer Literacy
- Family engagement
- Customer service
Certification
- Certificate of Completion for having completed the prescribe course for the HCDI-CHE Youth Leadership Training , Held at Martin Sanchez Resort, Sitio Nonok, Sanfrancisco Cebu on June 11-June 13, 2015
- Ato ni Bai ; Diskursong teritoryo Furom at Cebu Technological university Argao Campus on March 4,2017
Timeline
Coordinator/Teacher (Children Ministry)
Camotes Kahayag Church
01.2023 - 01.2026
Admin Staff
Campcor
03.2022 - 06.2023
Cashier, Crew, Foodstall staff
Homemaid Pizza
02.2022 - 07.2022
Cashier
Manjaru Outdoor Shop
10.2019 - 04.2020
All around Crew
Bonne Ga Restaurant
06.2019 - 09.2019
Bachelor of Scoience in Hospitality Mnagement
Cebu Technological University
Zosimo E. Fabroa Memorial National Highschool
Poro Central School