Joti Kaur
Stoke-on-Trent,UK
Summary
Professional and adaptable individual with broad experience in customer service, administration, finance, management and warehouse operations. Skilled in working with customer and teams, managing daily tasks, maintaining accurate records and delivering efficient service. A reliable, hardworking and organised team player seeking to contribute my skills and experience to a professional organisation.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work history
Library assistant
A.S COLLEGE KHANNA
KHANNA, INDIA
2019.10 - 2022.06
- Supported students and library users by understanding their interests and recommending suitable books and learning resources.
- Maintained accurate records of student memberships, book borrowing and returns using computer and excel.
- Managed book issuing, returns, stock/ inventory records and general library administration.
Accounts assistant
finance khullar LTD
AMLOH, INDIA , PUNJAB
2022.08 - 2024.07
- Dealt directly with customers and provided information about financial products and account related services.
- Managed multiple tasks efficiently in busy customer facing environment.
- worked carefully with confidential information while maintaining accuracy and attention to detail.
- Used computer systems and Excel to record, update and manage customer and financial information.
Restaurant Manager
Turkish Grill
Stoke-on-Trent, Staffordshire
2024.10 - 2026.02
- Managed the day to day operations of the restaurant and coordinated multiple tasks in a busy customer facing environment.
- Answered daily telephone calls and dealt professionally with customerenquiries, bookings and requests.
- provided excellent customer seervice and resolved customer issues effectively.
- managed customer orders, payments and operational issues while working under pressure.
- managed stock levels, checked deliveries and placed stock orders when requiredd.
Warehouse Operative
GXO Logistics
Stoke-on-Trent, Staffordshire
2025.11 - 2026.01
- worked collaboratively as part of a busy warehouse team to achieve operational targets.
- checked stock and products accurately and completed scanning processes.
- Demonstrated reliability, time management and the ability to work under pressure.
Education
Master of Business Management - Business management
Staffordshire University
Stoke-on-Trent 2024.09 - 2025.11
Bachelor of commerce - Business management
A.S COLLEGE
KHANNA 2019.08 - 2022.07
Skills
- Leadership
- Customer Service
- Stock Management
- Time Management
- Communication
- Problem Solving
- Financial Handling
Timeline
Warehouse Operative
GXO Logistics
2025.11 - 2026.01
Restaurant Manager
Turkish Grill
2024.10 - 2026.02
Master of Business Management - Business management
Staffordshire University
2024.09 - 2025.11
Accounts assistant
finance khullar LTD
2022.08 - 2024.07
Library assistant
A.S COLLEGE KHANNA
2019.10 - 2022.06
Bachelor of commerce - Business management
A.S COLLEGE
2019.08 - 2022.07