Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Custom
Timeline
Generic

Josselyn Teran

London,London

Summary

Professional Police Constable offering over 2 years of progressive law enforcement experience. Always seeking ways to go above and beyond job requirements to make a lasting impact on the department and public perception. Bilingual with a cultural awareness of working under pressure in the diverse environment London offers. Exceptional integrity, leadership and problem-solving abilities achieved from time working as a Response Officer and crime investigator. Proven track record of working collaboratively; incorporating multi-agency partners to solve complex issues experienced on the streets of London.


Experience interviewing subjects within a Law Enforcement environment offering the opportunity for directly transferable skills. Organised, with a keen eye for managing administrative tasks. Empathetic and emotionally intelligent individual utilising effective communication to resolve conflict. Trusted with delivering sensitive information in a timely and correct manner. Targeting a new position with room for career advancement.

Overview

8
8
years of professional experience
16
16
years of post-secondary education

Work history

Police Constable

The Metropolitan Police Service
London
07.2022 - Current
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Attended emergencies quickly, remaining calm and professional under pressure.
  • Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
  • Prepared crime reports and case files, delivering documentation to Crown Prosecution Service (CPS).
  • Protected life and property by enforcing UK laws and regulations.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Worked collaboratively with partner agencies to deliver the best outcomes.

Head housekeeper

Property Support Services
London
07.2020 - 07.2022
  • Managed and supervised a team of four staff members to consistently exceed clients expectations.
  • Met health and hygiene regulations through rigorously maintaining cleanliness in line with Covid regulations.
  • Coordinated cleaning teams to meet daily demands.
  • Communicated with all partners, including dispatchers, upper management and colleagues.

Front of house receptionist

Premier Inn Hotel
London
07.2019 - 07.2020
  • Maintained accurate and up-to-date records for smooth handovers.
  • Cultivated warm and welcoming atmosphere to greet clients upon arrival.
  • Answered phones, responded to emails and directed calls to designated recipients.
  • Resolved complaints with proactive problem-solving and analysis.
  • Delivered first class customer service while maintaining professionalism.
  • Adhered to food safety standards, minimising risks and maintaining kitchen compliance.

Sales representative

Victoria's Secret
London
03.2017 - 06.2019


  • Built lasting relationships with clients through customer service interactions.
  • Collected and processed payments.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Exceeded sales targets through consistent customer engagement.
  • Offered exceptional customer service with strong product knowledge.
  • Engaged multicultural clients with deep understanding of diverse needs.
  • Collaborated with team members to provide efficient, dynamic, professional service to clients.

Education

Diploma of Higher Education - Professional Policing Practice

University of East London
London
07.2022 - 07.2024

Master of Science - Management with International Business

Birkbeck, University of London
London
09.2019 - 09.2021

Bachelor of Science - Business Management

Instituto Tecnologico Superior Junior Technology
Quito Ecuador
03.2014 - 05.2017

Functional Skills Qualification Level 2 - Mathematics

City & Guilds
London
10.2017 - 01.2018

A level Equivalent - Science

Unidad Educativa Antonio Neumane
Quito Ecuador
03.2011 - 03.2014

A level Equivalent - Mathematics

Unidad Educativa Antonio Neumane
Santo Domingo, Ecuador
03.2011 - 03.2014

A-Levels - English

Unidad Educativa Antonio Neumane
Santo Domingo, Ecuador
03.2011 - 03.2014

Skills

  • Fluent in English and Spanish
  • Excellent interpersonal skills
  • Interviewing
  • Employee engagement
  • Employer legal compliance
  • Oral and written communication
  • Attention to Detail
  • Database management
  • Calm under pressure
  • Problem-solving
  • Public speaking
  • Strategic planning


Languages

English
Fluent
Spanish
Fluent

Affiliations

  • Family orientated
  • Fitness
  • Fishing
  • History
  • Travel

Custom

References available upon request.

Timeline

Police Constable

The Metropolitan Police Service
07.2022 - Current

Diploma of Higher Education - Professional Policing Practice

University of East London
07.2022 - 07.2024

Head housekeeper

Property Support Services
07.2020 - 07.2022

Master of Science - Management with International Business

Birkbeck, University of London
09.2019 - 09.2021

Front of house receptionist

Premier Inn Hotel
07.2019 - 07.2020

Functional Skills Qualification Level 2 - Mathematics

City & Guilds
10.2017 - 01.2018

Sales representative

Victoria's Secret
03.2017 - 06.2019

Bachelor of Science - Business Management

Instituto Tecnologico Superior Junior Technology
03.2014 - 05.2017

A level Equivalent - Science

Unidad Educativa Antonio Neumane
03.2011 - 03.2014

A level Equivalent - Mathematics

Unidad Educativa Antonio Neumane
03.2011 - 03.2014

A-Levels - English

Unidad Educativa Antonio Neumane
03.2011 - 03.2014
Josselyn Teran