Josie Tullett

• Welcoming guests and providing a professional and courteous first impression of the restaurant
• Receiving and food beverage orders from customers, addressing any inquiries they may have regarding menu, and to recommend specific meals or beverages
• Managing payments, guaranteeing accurate bill statements while guaranteeing a pleasant dining experience
• Providing friendly and helpful assistance to guests, addressing their needs and resolving any complaints calmly and professionally to maintain satisfaction
• Preparing and serving alcoholic and non-alcoholic beverages
• Upholding a friendly demeanor whilst managing multiple tables simultaneously
• Serving food and drink, ensuring all is to a high standard
• Cultivated warm relationships with regular customers fostering loyalty towards the restaurant
• Resetting the busy restaurant throughout the shift and completing close down jobs ready for the next service
• Ensuring a clean and organized environment in both and back of house areas to promote comfort for guests and staff
• Ensuring that customers were satisfied with their meals and being ready to address any issues promptly
• Followed strict hygiene standards to maintain cleanliness in food handling areas
• Having a friendly and positive attitude and the ability to collaborate with colleagues to ensure efficient and effective service, supporting each other to achieve common goals
• Communicating effectively with colleagues and guests, including clear and concise information
• Communicated effectively with chefs to accommodate special requests or allergies in meals served

•Possessing the adaptability to integrate into a new home environment and effectively as part of the team to provide the highest standard of care to residents

• Employing social skills to interact with staff members and residents unfamiliar to me, facilitating communication about daily and requirements.

• Providing personal care and attention for each resident e.g. toileting and bed baths

• Assisting with wound care e.g. pressure sores, skin tears

• Changing stoma bags, replacing full catheter night and leg bags

• Moving and handing e.g. hoisting, slide sheets, Sara-Stedy transfers, sit to stand aids.

• Assisting nurses in their duties upon request

• Reporting any changes in resident's physical or mental condition to the nurse on duty and documenting changes in the appropriate records

• Participating in the assessment and evaluation of patients care

• Providing compassionate care to patients, while listening attentively and communicating with clarity and sensitivity.

• Recognizing when a patient is in pain or distress, or entering the last days or hours of life

• Palliative care, including liaising with family members, spending time with the patient, ensuring the patient is as comfortable as possible

• Bathing, dressing and personal care of the deceased

• Being courteous and polite, remaining calm and maintaining composure through stressful and busy shifts

• Communicating and working effectively as a team member while providing support to others.

•Possessing the adaptability to integrate into a new home environment and effectively as part of the team to provide the highest standard of care to residents

• Employing social skills to interact with staff members and residents unfamiliar to me, facilitating communication about daily and requirements.

• Providing personal care and attention for each resident e.g. toileting and bed baths

• Assisting with wound care e.g. pressure sores, skin tears

• Changing stoma bags, replacing full catheter night and leg bags

• Moving and handing e.g. hoisting, slide sheets, Sara-Stedy transfers, sit to stand aids.

• Assisting nurses in their duties upon request

• Reporting any changes in resident's physical or mental condition to the nurse on duty and documenting changes in the appropriate records

• Participating in the assessment and evaluation of patients care

• Providing compassionate care to patients, while listening attentively and communicating with clarity and sensitivity.

• Recognizing when a patient is in pain or distress, or entering the last days or hours of life

• Palliative care, including liaising with family members, spending time with the patient, ensuring the patient is as comfortable as possible

• Bathing, dressing and personal care of the deceased

• Being courteous and polite, remaining calm and maintaining composure through stressful and busy shifts

• Communicating and working effectively as a team member while providing support to others.

• Set tables, ensuring a comfortable environment for customers.
• Collaborated closely with kitchen staff to manage dietary requirements of customers.
• Delivered impeccable service for enhanced dining experiences.
• Worked efficiently under pressure during peak hours for seamless operations.
• Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure

• Demonstrated menu knowledge to assist customers in meal selections
• Worked efficiently under pressure during peak hours for seamless operations
• Supported other team members during busy periods ensuring efficient operations
• Maintained cleanliness in dining area for a pleasing atmosphere
• Followed strict hygiene standards to maintain cleanliness in food handling areas
• Displayed exceptional multitasking abilities during rush hours, managing multiple responsibilities simultaneously
• Prepared basic ingredients for cooking, promoting seamless meal preparation
• Managed waste disposal effectively, maintaining hygienic conditions in the kitchen
• Assisted in food preparation, enhancing kitchen efficiency.
• Observed health and hygiene standards to minimize food contamination
• Used kitchen equipment as instructed and to safety protocols
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• Undertook additional tasks when required demonstrating flexibility and commitment.
• Handled cash transactions accurately to avoid discrepancies.
• Adapted quickly during busy periods to maintain high standard of service.
• Followed all relevant health department rules and regulations and all customer service guidelines.
• Organised layout of venues for optimal use of space and flow of guests.

• Worked efficiently under pressure during peak hours for seamless operations
• Improved customer satisfaction by providing attentive and professional service
• Entered orders into system promptly, reducing wait time for meals
• Achieved prompt resolution of complaints with diplomatic dispute management
• Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant
• Collaborated closely with kitchen staff to manage dietary requirements of customers

• Handled all table settings and cleared up post-meal to keep the area tidy
• Communicated effectively with chefs to accommodate special requests or allergies in meals served
• Provided recommendations on drink pairings for optimal taste profiles
• Demonstrated menu knowledge to assist patrons in meal selections
• Handled cash transactions, guaranteeing accurate bill payments
• Assisted in post-event tasks such as cleanup and inventory management to ensure a tidy venue after every occasion
• Provided friendly, courteous service, maximising positive customer satisfaction ratings