Summary
Overview
Work history
Education
Skills
Timeline
Generic

Josias Omenya

Stevenage ,Hertf

Summary

ICT has always been a pathway I've excelled in, and while I am only now applying for an apprenticeship, the skills I've developed through my diverse work experiences have provided me with a solid foundation to thrive in the industry. My roles have taught me how to work efficiently in fast-paced environments, manage diverse responsibilities, and develop strong technical skills. After pursuing university studies, I decided to shift my focus to an apprenticeship in search of a better balance between practical and theoretical work. I am eager to apply my experience and skills in a hands-on, learning-focused environment and to continue growing within the ICT field.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work history

Frontline Support Staff

Buzz Bingo
Brighton, Sussex
12.2023 - 01.2025

Performed a variety of roles, including Machine Operator, Sales Advisor, Waiter, Cook, Front of House, and Bartender. Responsible for the maintenance of gaming machines, assisting customers with product selections and ensuring a positive customer experience. Managed transactions, handled customer inquiries, and worked collaboratively with management in a fast-paced, customer-focused environment. to improve workflow efficiency for staff and enhance overall service delivery, ensuring customers had the best possible experience. Maintained cleanliness, organization, and compliance with safety standards

Break in Employment

N/A
Brighton, Sussex
09.2022 - 12.2023

Break in Employment (Date Range)
Took a career break to pursue a degree in Electrical and Electronic Engineering at the University of Brighton. During this period, I focused on adjusting to university life, developing technical skills, and expanding my knowledge in the field. This break has equipped me with a strong foundation in engineering principles.

Autism Support Worker

First Choice Medical Solutions
Hatfield, Hertfordshire
01.2020 - 09.2022

Provided one-on-one support to children with autism, assisting with daily activities, communication, and social skills development. Created and followed individualized care plans to promote learning, independence, and emotional well-being. Ensured a safe and supportive environment while managing behavioural challenges with patience and understanding. Worked closely with families, educators, and other healthcare professionals to track progress and adapt care strategies. Fostered a positive, nurturing atmosphere to help children build confidence and thrive in their environment

Education

Pearson BTEC Level 3 Extended Diploma - Advanced Manufacturing Engineering

Oakland's College
Welwyn Garden City, Hertfordshire
09.2020 - 06.2022

GCSEs -

Oasis Academy
Enfield, Greater London
09.2013 - 06.2018

Skills

  • Microsoft Office Suite : Proficient in Microsoft Word, Excel, PowerPoint, and Outlook, with experience in creating documents, spreadsheets, presentations, and managing emails
  • Customer Service : Strong ability to interact with customers, address inquiries, and provide a positive experience in various settings
  • Team Collaboration : Worked effectively within diverse teams, collaborating with staff and management to improve workflow efficiency and ensure smooth operations
  • Team Collaboration : Worked effectively within diverse teams, collaborating with staff and management to improve workflow efficiency and ensure smooth operations
  • Problem-Solving : Skilled at troubleshooting issues resolving customer concerns, and adapting to changing situations in fast-paced environments
  • Time Management : Able to manage time efficiently, balancing multiple responsibilities, while ensuring a high level of quality and customer satisfaction
  • Technical Skills : Experience with gaming machine operation and basic troubleshooting, with a strong aptitude for quickly picking up new technical skills and adapting to emerging technologies
  • Adaptability : Adjusted quickly to new roles and responsibilities

Timeline

Frontline Support Staff

Buzz Bingo
12.2023 - 01.2025

Break in Employment

N/A
09.2022 - 12.2023

Pearson BTEC Level 3 Extended Diploma - Advanced Manufacturing Engineering

Oakland's College
09.2020 - 06.2022

Autism Support Worker

First Choice Medical Solutions
01.2020 - 09.2022

GCSEs -

Oasis Academy
09.2013 - 06.2018
Josias Omenya