Summary
Work History
Education
Skills
Accomplishments
Extracurricular Activities
Timeline
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Joshua Wombwell

London

Summary

My professional journey has been a dynamic blend of service industry roles and entrepreneurial endeavors. Beginning with various positions in bars and the service industry, I honed essential customer service and interpersonal skills. These experiences instilled a strong work ethic and the ability to thrive in fast-paced, customer-centric environments.

My career took a significant turn when I founded my own company, which focused on running online marketing campaigns for real estate agents. This entrepreneurial venture was a transformative phase, where I acquired a diverse skill set. I delved into business operations, including managing day-to-day activities, overseeing financial matters, and developing efficient workflows. I also gained experience in hiring and firing employees, demonstrating my ability to build and lead teams.

Sales and marketing became a core aspect of my work, as I consistently strived to acquire new customers and expand my client base. My success in this realm was driven by a commitment to understanding clients' needs and delivering tailored solutions that met their goals.

Furthermore, I undertook the challenge of building a product that resonated with clients and provided tangible value. This required a deep understanding of market research, product development, and the ability to create a solution that people genuinely loved.

Overall, my work experience reflects a dynamic career path marked by a commitment to excellence, a diverse skill set encompassing business operations, sales, and product development, and a keen ability to adapt and thrive in various professional environments.

Work History

Bartender

Neverland London
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Waiter

Gold London
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction by clarifying questions about orders and speciality items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Trained new servers on restaurant policies and procedures.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.

Sales Assistant

Bayley and Sage London
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Bartender

Koji
  • Provided expert recommendations on cocktails, wine pairings, and bespoke options, enhancing customer satisfaction and engagement.
  • Collaborated effectively with fellow staff members, promoting a positive and cooperative work environment that contributed to the restaurant's overall success.
  • Developed and implemented strategies to encourage repeat business and foster customer loyalty, contributing to the restaurant's long-term success.

CEO

Agent Consulting
  • Creating custom social media advertising campaigns for every client
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.

Education

Business, Economics, Theology And Philosophy

A-Levels Shiplake College Henley-on-Thames
06.2021

Skills

  • Business Development Strategies
  • Problem Solving Skills
  • Project Planning
  • Sales Skills
  • Leadership skills

Accomplishments

In my rowing career, I achieved remarkable milestones that showcased my exceptional talent and dedication to the sport. Notably, I was a member of the fastest under-16 8 in the country at my school, a testament to my commitment and skill in the sport. At just 15 years old, I made history by becoming one of the youngest individuals ever to qualify for the prestigious Temple Challenge Cup, a university-level category, at the Henley Royal Regatta.

My rowing journey was set to reach even greater heights as I earned the opportunity to represent the Junior GB Rowing Team in my final year of school. Regrettably, the unforeseen impact of the COVID-19 pandemic disrupted this promising venture.

Extracurricular Activities

07/01/2017, 07/01/2021, Rower, Shiplake College Henley-on-Thames, National Record Holder

Timeline

Bartender

Neverland London

Waiter

Gold London

Sales Assistant

Bayley and Sage London

Bartender

Koji

CEO

Agent Consulting

Business, Economics, Theology And Philosophy

A-Levels Shiplake College Henley-on-Thames
Joshua Wombwell