Joshua Welsford
Sudbury,State
Summary
Results-driven Quality Manager with knack for enhancing operational efficiency and driving continuous improvement. Spearheaded initiatives that streamlined processes, resulting in significant reductions in waste and cost savings. Known for fostering culture of quality and collaboration, leading teams to exceed performance targets and deliver exceptional outcomes.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Quality manager
Frugalpac Limited
Ipswich, Suffolk
04.2022 - Current
- Ensured consistency in product quality with regular inspections and tests.
- Streamlined workflow for increased productivity through team training on quality standards.
- Managed audits of manufacturing operations, ensuring compliance with internal standards.
- Developed quality management strategies to improve overall performance.
- Assessed vendor services, resulting in strengthened supplier relationships.
- Facilitated workshops on best practices for maintaining high-quality output.
- Implemented robust customer feedback systems; improved client satisfaction levels.
- Monitored manufacturing procedures, eliminating defects at early stages.
- Handled non-conformance issues proactively, reducing production delays significantly.
- Reviewed and updated existing operational procedures for better alignment with evolving market needs.
- Led recruitment of manufacturing staff members, overseeing selection, training and performance new employees.
- Tracked performance metrics for plant operations and reviewed regular reports to proactively identify areas of concern.
- Improved production efficiency by implementing quality control processes.
Quality engineer
MEL Aviation Ltd
Sudbury, Suffolk
09.2014 - 01.2022
- Ensured compliance with industry standards using stringent auditing techniques.
- Implemented corrective actions to reduce manufacturing defects.
- Led cross-functional teams to achieve project goals.
- Collaborated with suppliers for improved raw material quality.
- Enhanced customer satisfaction with proficiency in problem-solving and troubleshooting.
- Reviewed technical specifications to ensure adherence to quality standards.
- Handled non-conformance reports, implementing necessary changes swiftly.
- Facilitated periodic audits, maintaining compliance with ISO requirements.
- Drafted corrective actions for non-conforming products and continued quality improvements.
- Collaborated with engineering team to communicate and achieve quality standards and outputs.
Education
NVQ Level 2 - Electrical Engineering
Colchester Institute
Colchester 09.2013 - 08.2014
NVQ Level 3 - Mechanical Engineering
West Suffolk College
Bury St Edmunds, Suffolk 09.2014 - 08.2017
Skills
- Knowledge of manufacturing processes
- Total quality management
- Microsoft office suite proficiency
- Continuous improvement drive
- Root cause analysis techniques
- Auditor certification
- Regulatory compliance
- Performance monitoring
- Quality control procedures
- ISO-9001 knowledge
- Quality Control
- Quality and risk assessment
Timeline
Quality manager
Frugalpac Limited
04.2022 - Current
Quality engineer
MEL Aviation Ltd
09.2014 - 01.2022
NVQ Level 3 - Mechanical Engineering
West Suffolk College
09.2014 - 08.2017
NVQ Level 2 - Electrical Engineering
Colchester Institute
09.2013 - 08.2014
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