Joshua Thorpe
Runcorn,Cheshire
Summary
A technically proficient professional with expertise in Python, Java, C++, and SQL, complemented by strong customer service and interpersonal skills. Demonstrates exceptional problem-solving abilities and effective communication, ensuring seamless customer relations and technical support. Committed to fostering a team-focused environment while maintaining the capability to work independently.
Overview
3
3
years of professional experience
Work history
Team member
Gregg's Bakery
Runcorn, halton
07.2023 - Current
- Facilitated customer relations for increased brand loyalty.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Provided excellent customer service to enhance business reputation.
- Displayed teamwork skills to improve overall productivity.
- Handled difficult customers, resulting in conflict resolution.
- Collaborated closely with management on promotion strategies, boosting store visibility.
Placement
Medhurst
Frodsham, Cheshire
05.2023 - 06.2023
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Education
Software engineering
University of Chester
Chester, Cheshire 09.2024 -
Diploma of Higher Education - Computer science
Riverside college
Widnes, Halton 09.2022 - 06.2024
Skills
- Customer Service
- Customer relations
- Python programming
- Java programming
- C
- SQL
- Overall team focused but can get by on my own
- Technical support
- good communication skills
- interpersonal skills
- problem solving
Affiliations
- Weight lifting
Accomplishments
Went through the NCS program and took a more leader focused route taking charge in the different sports, activities and most of the written/planning segments of the scheme
Timeline
Software engineering
University of Chester
09.2024 -
Team member
Gregg's Bakery
07.2023 - Current
Placement
Medhurst
05.2023 - 06.2023
Diploma of Higher Education - Computer science
Riverside college
09.2022 - 06.2024