Joshua Tarbett
Bury Saint Edmunds
Summary
Ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a steady workflow. Reliable and results-driven, with positive attitude and excellent communication skills. Currently expanding my knowledge in hopes to skill bridge into the IT world. Returning from the UK to the US after taking care of family for 2 years. I'm looking to rejoin the work force and begin a new exciting career.
Overview
9
9
years of professional experience
Work History
Server
McGuire's Irish Pub
06.2020 - 12.2022
- Demonstrated strong multitasking skills by managing up to 4 tables or 30 customers simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Pipefitter
TECS LLC
10.2018 - 11.2019
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
Server
Ted's Montana Grill Inc.
11.2017 - 10.2018
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Applebee's Grill + Bar
02.2015 - 11.2017
- Cultivated warm relationships with regular customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Casino Banker
Lotus Casino
12.2013 - 01.2015
- Managed high-pressure situations effectively by remaining calm, diplomatic, and focused on resolving issues as quickly as possible.
- Supported overall financial stability of the casino by accurately preparing end-of-shift reports, balancing currency inventories, and submitting required documentation to accounting departments on time.
- Ensured accurate transactions in accordance with table rules between dealers and players in real time, requiring intense focus and quick accurate counting of sometimes hundreds of thousands of dollars. Auditing the table to protect the assets of the casino and fairness to the players.
Education
High School Diploma -
05.2011
Attended for 2 years but never graduated.
- Member of the rugby club
Skills
- Consistent Professional Commitment
- Customer service
- Desktop OS Proficiency
- Retention of Knowledge
- Effective Team Collaboration
- Strategic Solution Development
- Sales expertise
- Strong Communication Skills
- Quality control
- Fundamental Coding Skills
- Familiar with Multiple Operating Systems
- Understanding of Social Engineering Techniques
- Understanding of Cryptography
- OSHA rules and regulations
Certification
- CompTIA Security+ - Computing Technology Industry Association. - In progress
- CompTIA A+ - Computing Technology Industry Association. - In progress
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Work from home optionCareer advancementCompany CultureTimeline
Server - McGuire's Irish Pub
06.2020 - 12.2022
Pipefitter - TECS LLC
10.2018 - 11.2019
Server - Ted's Montana Grill Inc.
11.2017 - 10.2018
Server - Applebee's Grill + Bar
02.2015 - 11.2017
Casino Banker - Lotus Casino
12.2013 - 01.2015
Siegel High School - High School Diploma,
Middle Tennessee State University - ,
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