Joshua Stevenson
Abergavenny, Llanfoist,Monmouthshire
Summary
Offering strong interpersonal and communication skills, with experience in customer service and teamwork. Knowledgeable about handling busy environments and multitasking efficiently. Ready to use and develop problem-solving, time management, and adaptability skills in all roles. Thrive in work spaces and have excellent self motivation, easy going and never given up on a task, I always get the job done.
Overview
4
4
years of professional experience
Work history
Bartender/ Waiter
Auberge
Abergavenny , Monmouthshire
2025.11 - 2025.12
- Increased upselling success rate by learning about various drink profiles and preferences.
- Utilised POS systems efficiently to process orders quickly.
- Demonstrated professionalism and patience whilst dealing with difficult customers.
- Prepared cocktails, draughts, and mixed drinks to meet customer tastes.
- Maintained cleanliness of the bar area by regular sweeping and mopping.
- Managed end-of-night closing duties for a seamless handover to morning staff.
In Store Team Member
Dominoes
Abergavenny , Monmouthshire
2025.06 - 2025.09
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Food Production Operative
Choc- Shop
Abergavenny , Monmouthshire
2024.11 - 2024.12
- Coordinated with team members for smoother assembly line operations.
- Monitored quality control processes to ensure customer satisfaction.
- Operated machinery to meet daily production targets.
- Acknowledgment of hygiene health and safety regulations
- Ability and adaptations of manual handling and physical stamina
- Time- efficiency and work ethic
- High standards of customer services and collaborative team working as well as individual tasks
Plumbing assistant
Elite bathrooms
North wales, Rhyl , North Wales
2022.03 - 2024.08
- Aided in drafting accurate cost estimates, enhancing client trust.
- Assisted in installing and maintaining plumbing systems by following detailed blueprints.
- Maintained high standard of workmanship with regular training sessions.
- Facilitated repair work to minimise customer inconvenience.
- High attention to detail and prioritise customer service
- Adaptation to fast-paced environment
- Enhanced efficiency by using power and hand tools appropriately.
Education
GCSEs - English, Maths, Science GCSES
King Henry IV Secondary School
Abergavenny 09/2017 - 06/2022
GCSEs - Level 2 carpentry/ painting and decorating
Ebbw Vale College
Ebbw vale, Blaenau Gwent 09/2022 - 06/2024
Apprenticeship Level 2 Plumbing - Plumbing and repair
Apprentice
03/2022 - 08/2024
Skills
- Time management
- Communication skills
- Public speaking
- Team building
- Leadership
- Knowledge of [Software]
- Table setting standards
- Cooking basics
- Efficient tray service
- Cash handling
- Customer Service
- Complaint resolution
- Hospitality procedures
- Problem-solving
- Attention to detail
- Excellent work ethic
Affiliations
- Enjoy playing football with friend and family and enjoy the interactions with new players
- Enjoy taking my dog out for early/ late walks
- Enjoy keeping my personal space clean and organised
Timeline
Bartender/ Waiter
Auberge
2025.11 - 2025.12
In Store Team Member
Dominoes
2025.06 - 2025.09
Food Production Operative
Choc- Shop
2024.11 - 2024.12
Plumbing assistant
Elite bathrooms
2022.03 - 2024.08
GCSEs - English, Maths, Science GCSES
King Henry IV Secondary School
09/2017 - 06/2022
GCSEs - Level 2 carpentry/ painting and decorating
Ebbw Vale College
09/2022 - 06/2024
Apprenticeship Level 2 Plumbing - Plumbing and repair
Apprentice
03/2022 - 08/2024