Summary
Overview
Work History
Education
Skills
Timeline
Generic
JOSHUA SPENCER

JOSHUA SPENCER

Summary

Dependable professional with extensive experience in customer service and team leadership within fast-paced environments. Demonstrated success in supervising staff, training new hires, and upholding high operational standards. Currently engaged in hospitality and part-time delivery roles, showcasing strong work ethic and effective time management. Proven ability to thrive under pressure while supporting teams to meet and exceed performance targets.

Overview

2027
2027
years of professional experience

Work History

Shift Leader

McDonald's
Worksop
09.2021 - Current
  • Lead daily shift operations in a fast-paced environment
  • Supervise and support teams of multiple staff members
  • Train new employees and provide ongoing coaching
  • Delegate tasks to ensure smooth workflow
  • Handle customer complaints and resolve issues professionally
  • Maintain food safety, hygiene, and service standards

Delivery Driver (Part-Time)

Relay
- Current
  • Completing timely deliveries in a fast-paced, customer-focused environment
  • Managing routes efficiently to meet delivery deadlines
  • Providing reliable and consistent service under time pressure
  • Demonstrating strong independence, responsibility, and work ethic

Production Operative

Master Glass
Worksop
05.2021 - 09.2021
  • Follow strict safety, quality standards during window and door manufacturing work.
  • Meet production targets and deadlines while supporting daily workshop output.
  • Wear company-mandated PPE and follow all safety regulations for tasks.
  • Move materials to work areas and assist loading production machinery.

Crew Member

McDonald's
Clay Cross
09.2020 - 04.2021
  • Prepare food to meet company standards and presentation requirements.
  • Maintain cleanliness and hygiene standards throughout prep and serving areas.
  • Collaborate with team members to keep service running smoothly at peak times.
  • Work across variety of kitchen stations, including food prep, cooking, and dishwashing.

Education

Computer Science - Computer Science

Chesterfield College
Chesterfield

GCSEs -

David Nieper Academy
Alfreton

Skills

  • Team leadership
  • Customer service
  • Staff training and development
  • Effective communication
  • Problem solving
  • Time management
  • Ability to work under pressure
  • Reliability and work ethic
  • Attention to detail
  • Health and safety compliance
  • Team collaboration
  • Cash handling

Timeline

Shift Leader

McDonald's
09.2021 - Current

Production Operative

Master Glass
05.2021 - 09.2021

Crew Member

McDonald's
09.2020 - 04.2021

Delivery Driver (Part-Time)

Relay
- Current

Computer Science - Computer Science

Chesterfield College

GCSEs -

David Nieper Academy
JOSHUA SPENCER