Joshua Sowoolu
Westcliff-on-Sea,Southend-on-Sea
Summary
Hardworking Fast Food Worker experienced in delivering exceptional customer service and maintaining high cleanliness standards. Enhanced team efficiency and customer satisfaction by improving food preparation processes for quicker service times. Committed to fostering a positive dining experience through strong communication, teamwork, and adaptability in fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Fast food worker
McDonald's
Southend-on-Sea, Essex
04.2022 - 04.2026
- Ensured timely delivery of orders to maximise positive customer experiences.
- Enhanced customer loyalty with friendly and quick service.
- Handled high-pressure situations calmly, resulting in minimal complaints.
- Coordinated with team members for efficient workflow during peak hours.
- Improved food quality standards by adhering to company policies.
- Assisted in stock management, ensured smooth operations on busy days.
- Cleaned and sanitised store areas to uphold hygiene standards.
Fast food worker
Adventure Island
Southend-on-Sea
07.2021 - 09.2021
- Delivered excellent customer service by addressing customer queries promptly.
- Greeted every customer warmly on arrival leading positive first impressions.
- Worked efficiently during peak hours to meet customers' expectations.
- Collaborated with kitchen staff to expedite food preparation process.
- Maintained clean work area for better efficiency and hygiene.
- Managed cash register, maintained accuracy in all transactions.
- Handled high-pressure situations calmly; resulted in minimal complaints.
- Adhered to hygiene standards strictly; promoted a safe working environment.
- Participated actively in training sessions, improved product knowledge and skills.
Education
Bachelor of Science - Sports and exercise science
Nottingham Trent University
Nottingham 09/2023 - 05/2026
A-Levels - Physical education, Business and Psychology
Copleston 6th Form
Ipswich, Suffolk 09/2022 - 06/2024
GCSEs - GCSE's
eastwood academy
Leigh-on-Sea, Southend-on-Sea 09/2016 - 05/2021
Skills
- Food safety practices
- Sanitation upkeep
- Kitchen equipment use
- Grill operation
- Drink dispensing
- Order accuracy
- Time management
- Multitasking proficiency
- Customer focus
- Cultural sensitivity
- Strong product knowledge
Affiliations
- sports and mechanics
Certification
i help aid my parents with foster children so i am able to adhere to guidlines and assist people in need
Timeline
Fast food worker
McDonald's
04.2022 - 04.2026
Fast food worker
Adventure Island
07.2021 - 09.2021
Bachelor of Science - Sports and exercise science
Nottingham Trent University
09/2023 - 05/2026
A-Levels - Physical education, Business and Psychology
Copleston 6th Form
09/2022 - 06/2024
GCSEs - GCSE's
eastwood academy
09/2016 - 05/2021