Joshua Ryder

• Lead opportunities across Modern Workplace and Data and AI, working with Account Managers and Solution Sales Specialists to identify, qualify, and progress complex transformation programmes spanning Modern Management, Workplace Security, Cloud Desktop, Frontline Worker solutions, and AI-enabled use cases.
• Shape and position solutions from leading technology partners, combined with boxxe’s portfolio of Professional Services, to deliver differentiated, outcome-led transformation for clients.
• Attend customer opportunity and strategy meetings, translating business objectives into clear technical roadmaps across Modern Workplace, AI, Identity and Access Management, and Digital Workflow and Automation.
• Build trusted, long-term relationships with senior stakeholders, becoming a strategic advisor on workplace and AI adoption strategies that enhance employee experience and productivity.
• Act as an internal advocate for Workplace and AI go-to-market propositions, ensuring sales teams are enabled and aligned to deliver consistent messaging, technical accuracy, and commercial value.
• Support the procurement of both Professional Services and technology solutions, balancing cost ownership with customer value realisation to maximise ROI.
• Shape propositions and solutions across the broader Employee Experience portfolio, including Workplace and Collaboration, Service Desk, Onsite Support, and Hardware Lifecycle management.
• Represent the customer voice in internal forums, influencing the evolution of boxxe’s propositions and shaping future service offerings to reflect client needs.
• Participate in partner boards, industry events, and technical forums to represent boxxe, maintain thought leadership, and drive Workplace and AI innovation.
• Provide internal technical leadership and act as a point of escalation, ensuring specialist knowledge across Modern Workplace, AI, collaboration, and security is shared across teams.
• Collaborate with Professional Services, Managed Services, Solution Leaders, and Architects to deliver end-to-end, integrated solutions that align to customer digital transformation goals.
• Deliver market and proposition insight to sales teams, ensuring Workplace and AI strategies remain competitive, human-centred, and commercially strong.

I was an SC Cleared Enterprise and technical architect working with BIS departments for Business, Energy, and Industrial Strategy, with a focus on modern workplace solutions.
Responsible for the technical oversight of systems and services as part of a digital transformation project, with a core focus on end-user devices, security, networking/infrastructure, and mobility, ensuring the overall transformation project aligns with government strategies and meets contractual requirements. Overseen the technical input to project planning, roadmaps, and strategy sessions whilst staying up to date on emerging technologies. With extensive experience in integrating technologies into corporate systems and expertise in architectural standards like TOGAF, providing clear briefs, insights, and reports, ensuring alignment with broader government architecture and driving business growth and eventual success throughout the transformation project.

• I was responsible for leading CDW’s Modern Workspace Presales team, which sits within the ITS organisation. The Modern Workspace team is made up of Solution Specialists and Architects today with a primary goal of delivering exceptional business outcomes for our customers through the sale and delivery of market-leading products and value-added solutions and services.
• Responsible for setting and managing the standards and directional plans and continuously driving improvement in the team for future business, team and personal growth.
• Created, manage and deliver exceptional internal and external customer experiences and outcomes within the Modern Workspace portfolio and wider Presales organisation whilst also driving profitable outcomes for CDW.
• Owned the Modern Workspace and Microsoft Security go-to-market message, the technology areas we focus on as an organisation, how we go to market and how we continue to grow within this team and in collaboration with other business units.
• Delivered proactive and deliberate engagement with sales leadership, sellers, and the wider business to assess and support opportunities in various stages of flight (pre-sales through to delivery) whilst considering resource requirements and constraints, as well as the commercial impact of the proposed solutions.
• Coached and mentor other solution architects, using a combination of my own depth of expertise as well as the wider team to help deliver complex opportunities, engage with customers and win high-value business
• Delivered and execute coaching and performance management, including but not limited to - 121 meetings with the team, monitoring performance, supporting development, and completing the co-worker life cycle process in line with CWS guidance (process TRP, IDP, PMP and other initiatives) whilst hiring the best talent on the market with individuals that align to the CDW and share my core values.
• Aided in the development of market insights and competitive intelligence in collaboration with the Presales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Modern Workspace team.
• Developed the Modern Workspace team with a clear drive towards CDW’s Mission Forward strategic objectives as well as always striving to improve standards by delivering and providing clear performance metrics and standards.
• Acted as a Modern Workspace Evangelist responsible for evangelising the features, benefits and technical specifications of the Workspace portfolio and adjacent technologies, solutions and services to internal and external audiences
• Proactively use social media and other means of effective communication for self-marketing, raising awareness and profile and displaying thought leadership to build own and CDW’s brand in the market.

• Promoted from Modern Workspace Solution Architect in January 2022.
• Provided customers with agnostic, industry-leading advice and expertise to help themselect the right technology solutions and make the most of them.
• Worked with customers, sales, business development managers, vendors andpartners to qualify opportunities, understand business and technical requirementsand design appropriate solutions.
• Identified potential opportunities to expand existing solutions.
• Responsible for driving and evangelising CDW capabilities to the CDW customer basein a credible, friendly and relatable way with a core focus on a modern and hybridworkspace.
• Supported the continued growth of CDW by assisting in mentoring, shadowing, chalkand talk and sales/ technical enablement sessions. This has been demonstratedacross all business areas, from sales to professional services.
• Worked with CDW stakeholders, Practice Leads, Head of Solutions and criticalstakeholders to continually assess technology trends and the CDW solutions portfolio to support the creation, launch, marketing and ongoing development of new propositions and repeatable solutions. This has been demonstrated as part of my notable CDW achievements and encompasses all aspects of the CDW business.
• Cultivated strong relationships with CDW's partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers.
• Led customers through digital transformation journeys that deliver tangible benefits quickly whilst maximising the scope and potential of an engagement and ensuring maximum ROI.
• Drove and evangelised the CDW opinion, breadth of capability and experiences to internal teams, customers and partners.

• Provided design and implementation of Modern Workplace solutions within the Consultancy Services practice, including configuration and integration of software solutions into the existing business environments. A core focus on the Private Sector Police NEP Program and NHS enabling hybrid-working solutions through COVID-19.
• Tailored and architected complex large-scale M365 migrations/transformations to meet the needs of the Minttulip customer base.
• Led workshops, requirements gathering and scoping of engagements E2E.
• Engaged in a range of pre-sales activities both customer-facing and internal to helpdrive and win new business.
• Delivered technical leadership and architecture on engagements, and providedfeedback around the evolution of the solution.
• Provided Microsoft 365 focused sales support, including estimating, high-levelsolution development, cloud strategy, and workshop delivery.
• Provided coaching, guidance and leadership to colleagues, sharing knowledge andexperience through formal and informal knowledge management initiatives.

Multiple roles were held at this organisation during my tenure, starting off as a Junior Technical Consultant in November 2014. Further details upon request.