Summary
Overview
Work history
Education
Skills
Timeline
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Joshua Roberts

Stoke,Staffordshire

Summary

Driven Retail Sales Associate with strong knack for customer service and communication skills that foster positive client interactions. Demonstrates solid ability to manage transactions and maintain inventory accuracy. Committed to enhancing store performance and delivering exceptional shopping experiences.

Overview

3
3
years of professional experience

Work history

Retail sales associate

Card Factory
Stoke, Staffordshire
09.2023 - Current
  • Maintained tidy sales floor to enhance shopping experience.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Welcomed customers and provided responsive assistance to improve store experiences.

Seasonal sales assistant

Card Factory
Stoke, Staffordshire
09.2022 - 01.2023

Education

Level 3 AAT Accounting - Accounting

Stoke College
Stoke-On-Trent
07.2025

Level 3 AAT Bookeeping - Accounting

Stoke College
Stoke-On-Trent
01.2025

Level 2 AAT Accounting - Accounting

Stoke College
Stoke-On-Trent
05.2024

Level 2 Certificate in IT user skills - IT

South Staffordshire College
South Staffordshire
03.2022

GCSEs - Maths Level 5

Thistley Hough
Stoke-On-Trent
08.2021

GCSEs - English Language Level 8

Thistley Hough
Stoke-On-Trent
08.2021

Skills

  • Time-management
  • Customer Service
  • Positive attitude
  • Active listening
  • Outgoing and enthusiastic
  • Initiative taking
  • Basic accounting

Timeline

Retail sales associate

Card Factory
09.2023 - Current

Seasonal sales assistant

Card Factory
09.2022 - 01.2023

Level 3 AAT Accounting - Accounting

Stoke College

Level 3 AAT Bookeeping - Accounting

Stoke College

Level 2 AAT Accounting - Accounting

Stoke College

Level 2 Certificate in IT user skills - IT

South Staffordshire College

GCSEs - Maths Level 5

Thistley Hough

GCSEs - English Language Level 8

Thistley Hough

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Joshua Roberts