Joshua Richardson

During my time at Tesco I have worked on multiple departments and I have learnt a lot to help me in my next role. Since 2022 I have worked on the online department as a personal shopper, a member of the dispatch team and more recently I have trained as a customer delivery driver. I have provided excellent customer service and I have managed well in high pressure situations which have lead to the best possible outcomes. I have dealt with unhappy complaints and unhappy customers making sure they are left happy and satisfied with the service they have received. During my time at Tesco I have been able to work as part as a team and deal with problems on my own to keep customers happy and to help the department stay successful. finally, I have had experience with dealing with customer complaints, where I have communicated with customers and helped resolve their issue.