Summary
Overview
Work History
Education
Skills
Timeline
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JOSHUA OFUDJE

Operations Supervisor
Bradford

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
13
13
years of post-secondary education

Work History

Operations Supervisor

Amazon
11.2022 - Current
  • Managed internal operational standards and productivity targets.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Monitored front areas so that questions could be promptly addressed.
  • Developed strong relationships with drivers to better understand their requirements and tailor services accordingly.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Identified issues, analyzed information and provided solutions to problems.
  • Supported the development of strong culture of health and safety practices with the warehouse.
  • Assisted the shift manager in analyzing and and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.
  • Demonstrated problem solving skills.
  • Passionate about learning and committed to continual improvement.

Social Media Manager(Freelancer)

Smart Innovava
06.2018 - 06.2022
  • Reviewed social media analytics to gauge content success
  • Coordinated promotions and marketing messaging through strong relationships with Marketing team
  • Studied and employed various well-suited social media channels to create organic client communities
  • Planned and coordinated posts for high-quality content creation
  • Maximized audience reach and boosted sales using various platforms
  • Built strong business relationships and developed wide-reaching professional network
  • Used consumer analytics and market research to draw insight and inform actions and decisions
  • Worked with clients to develop project goals and establish timelines and budgets
  • Trained Big/small Business owners on how to enhance sales
  • Solved all ads related issues on Facebook/Instagram
  • Sales/Negotiation
  • Meeting deadlines.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Increased customer engagement through social media.
  • Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Led team meetings and training sessions, fostering collaboration among team members for optimal results in social media management tasks.

Education

Bachelor of Science - Social Sciences

Delta State University
Abraka, Delta
04.2001 - 04.2014

Skills

Task Delegation

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Timeline

Operations Supervisor

Amazon
11.2022 - Current

Social Media Manager(Freelancer)

Smart Innovava
06.2018 - 06.2022

Bachelor of Science - Social Sciences

Delta State University
04.2001 - 04.2014

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JOSHUA OFUDJEOperations Supervisor