Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Service Manager
Packaged Pump Solutions Ltd
Reigate, Surrey
09.2024 - Current
Oversaw end-to-end coordination of job reporting, completion, and follow-up works for commissioning, installation, and breakdown response of submersible pumping systems.
Responsible for implementing and supervising health and safety procedures onsite to ensure full compliance with regulations.
Managed engineering staff to maintain high performance and ensure all work met company standards.
Acted as a central point between field teams and office staff to ensure efficient workflow and rapid issue resolution.
Digitised the job reporting process, significantly improving job tracking, clarity, and turnaround time.
Streamlined operations to reduce administrative pressure by resolving more issues directly on-site, improving customer satisfaction and internal efficiency.
Company Director
Pump Engineers Ltd
Folkestone, Kent
02.2022 - 08.2024
Built strong professional relationships with business partners, shareholders, and regulatory authorities to establish trust and promote long-term collaboration.
Ensured full compliance with all relevant legal and regulatory obligations.
Developed and implemented long-term business strategies aligned with growth and profitability goals.
Researched industry trends and best practices to keep the company competitive and forward-looking.
Directed daily operations to ensure efficiency and drive financial performance.
Designed and executed strategic plans to achieve both short- and long-term company objectives.
Monitored and managed budgets to consistently meet or exceed sales and revenue targets.
Successfully trained and developed technicians who went on to achieve nationally recognised qualifications.
Maintained profitability throughout the entire term, balancing operational costs with delivering the best-value solutions for clients.
Effectively ran and grew the business while managing day-to-day operations and staff development simultaneously.
Independent business owner
JKM Pump Services
Folkestone, Kent
04.2018 - 02.2022
Planned expansions to service and product offering based on client feedback.
Optimised flow and scheduling of daily operations for maximum productivity.
Delegated tasks to achieve daily operational requirements.
Controlled inventory levels to meet stock requirements.
Supervised staff to maintain service standards.
Planned budgets accurately to meet profit margin targets.
Project manager
Automated Environmental Systems Ltd
Brandon, Suffolk
04.2017 - 04.2018
Built and nurtured professional relationships with wide range of customers.
Assured project documentation followed internal quality standards.
Notified finance and billing teams of milestone completions to support accurate and timely client invoicing.
Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.
Promoted company values and services at client meetings to solidify value and present winning proposals.
Managed workforce planning, compiling information for informed decision-making.
Used project management tools and techniques for positive, successful outcomes.
Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
Delivered on projects' key objectives with agreed budgets, timelines and standards.
Technician
Flow Mech Environmental Ltd
Barham, Kent
11.2012 - 04.2017
Used safety equipment, measuring instruments, and technical drawing software across different project stages.
Supported cost and quantity estimations for improved work schedule planning.
Checked designs for potential risks and non-conformance issues with health and safety regulations.
Inspected and surveyed proposed sites against suitability requirements.
Identified need for maintenance and repair work, scheduling as necessary.
Created detailed survey reports outlining possible issues and recommended solutions.
Forecasted timeframes, materials and costs to support forward-planning.
Outlined possible safety hazards through diligent risk assessments and analyses.
Identified project constraints, using technical knowledge to advise on alternative solutions.
Conducted post-construction inspections to guarantee conformity to agreed plans.
Maintained up-to-date knowledge of current legislation for guaranteed project compliance.