Joshua Montalban
Quezon city,NCR
Summary
Friendly and approachable, I excel in providing top-notch customer service with smile. With strong communication skills and knack for working well in team, I handle tasks efficiently and maintain positive attitude. My adaptability and willingness to learn ensure smooth operations and support for colleagues and customers alike.
Overview
5
5
years of professional experience
Work History
Service Crew Member
Potato corner
Baguio , CAR
02.2023 - 02.2026
- Maintained high standards of hygiene, regularly cleaning and sanitising tables, counters, and service areas.
- Stayed strictly within food hygiene regulations, safety procedures and sanitary requirements while preparing and serving food.
Customer Service Representative
Philvest solutions inc.
Pasay , Philippines
05.2021 - 11.2022
- Assisted customers with product-related questions, feedback and complaints.
- Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
Education
Undergraduate - Information technology
Gateways institute of science and technology
Quezon city, NCR 06.2015 - 10.2015
Skills
- Customer service
- Food preparation
- Food safety
- Inventory management
- Order processing
- Time management
- Active listening
- Quality assurance
- Process improvement
Languages
English
Beginner
A1
Interests
- Volleyball
- Watching movies
- Playing online games
Timeline
Service Crew Member
Potato corner
02.2023 - 02.2026
Customer Service Representative
Philvest solutions inc.
05.2021 - 11.2022
Undergraduate - Information technology
Gateways institute of science and technology
06.2015 - 10.2015