Joshua McFaull
Galleywood,Essex
Summary
I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. Extensive experience has been gained in managing and leading teams across multiple sectors. I thrive on overcoming business challenges and working with others to identify quick wins and long-term solutions. Dedicated and precise payroll administrator with years of experience managing pay and benefits procedures, including heading up implementation of a cutting-edge timekeeping system upgrade.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Junior Administrator
FRP Advisory limited
Brentwood, Essex
2023.01 - 2023.07
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Liaised with customers to resolve enquiries, appointment requests and billing questions.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Organised physical files and digitised records to support ease of access and GDPR compliance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Tracked accounts payable and receivables records.
- Updated website content to feature announcements and developments.
- Facilitated meetings to discuss latest developments and promote target goals.
- Coordinated maintenance and repairs of office facilities and equipment.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
- Prepared invoices, monitored accounts receivables and tracked budget to support bookkeeping tasks.
- Produced and submitted expenses reports to management.
Senior Waiter
Russels Restaurant
Chelmsford
2021.06 - 2022.06
- Delivered prompt and accurate service recording orders in Epos Now system.
- Ensured smooth running of operations, conducting pre-shift briefings to provide direction on daily priorities.
- Monitored and supported commis waiters to uphold restaurant standards.
- Improved efficiencies during peak times by assisting kitchen with food preparation and plating.
- Maintained clean front of house and work areas by adhering to agreed cleaning schedule.
- Clearly communicated customer dietary and allergy concerns to kitchen team.
- Championed exceptional customer service standards in line with restaurant targets.
- Communicated passion and knowledge of Pan Asian cuisine with restaurant guests.
- Managed cash and card payments, gift vouchers and deposits.
Witherspoon's
2020.11 - 2021.11
- Delivered prompt and accurate service recording orders in Epos Now system.
- Ensured smooth running of operations, conducting pre-shift briefings to provide direction on daily priorities.
- Maximised staff engagement by recognising and rewarding top performers.
- Monitored and supported commis waiters to uphold restaurant standards.
- Maintained clean front of house and work areas by adhering to agreed cleaning schedule.
- Clearly communicated customer dietary and allergy concerns to kitchen team.
Education
Degree with honours -
Canterbury Christ Church University
2022
A-Levels - Btec Sport And Exercise Science And Maths
Great Baddow High School
2019.09 - 2021.07
GCSEs - GCSEs
Great Baddow High School
2016.09 - 2019.07
Interests
HOBBIES & INTERESTS, Football, Socialising, Cricket, Team sports, Gym
Languages
English
Fluent
Timeline
Junior Administrator
FRP Advisory limited
2023.01 - 2023.07
Senior Waiter
Russels Restaurant
2021.06 - 2022.06
Witherspoon's
2020.11 - 2021.11
A-Levels - Btec Sport And Exercise Science And Maths
Great Baddow High School
2019.09 - 2021.07
GCSEs - GCSEs
Great Baddow High School
2016.09 - 2019.07
Degree with honours -
Canterbury Christ Church University