Joshua Klinkenberg

I am currently in this role as circumstances required me to be available at specific times of the day or week, and this role accommodated these requirements, though now I am no longer in need of such availability.

This position is extremely fast-paced and very physically demanding, requiring everyone to adhere to strict health and safety regulations to avoid injury, and to ensure others are following them as well.

After working as an assistant, I wanted more responsibility and applied to be a section leader in ASDA. This role introduced me to team management, as I oversaw multiple sections of the store. My duties included:

• Coordinating rotas for my team based on availability, budget, and business requirements.
• Closely overseeing daily operations within my departments, ensuring high-quality standards were maintained, and all compliance was being met.
• Acting as the first point of contact regarding issues, contract changes, complaints, and concerns.
• Implementing processes to reduce wastage, increase sales, and improve the overall performance of the store.

In this role, I was on a three-week rolling rota, so being flexible with my working hours was crucial, and I carry this priority through into every role that I undertake.

While attending college, I started working at Asda part-time. After completing my qualifications, I was offered a full-time position with the store. As a superstore colleague, I was responsible for taking delivery, managing stock levels, and providing quality customer service throughout the day. I also gained several years of POS experience and understand the importance of providing the best experience for the customer.