Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Kirby Jalo

Wokingham

Summary

Experienced Sales Manager and Account Director with over 5 years of expertise in the information and technology industry. Proven track record of exceeding business KPIs, consistently outperforming targets over a 5-year period in various roles. In 2024, achieved £6.5 million in revenue, surpassing the target by 180%. Highly motivated and ambitious sales professional seeking to expand my skill set and advance my career.

In the process of relocating to Dubai so will be looking to explore roles in the Dubai.

Overview

6
6
years of professional experience

Work History

Senior Account Director

Vohkus SCC
03.2025 - Current
  • Managed a portfolio of enterprise accounts across Defence (MOD), Energy, and Manufacturing, driving long-term adoption of IT solutions and ensuring alignment with clients’ strategic objectives. With the role of identifying cross-sell and upsell opportunities across the full IT portfolio, securing customer growth while maintaining high retention levels.
  • Conducted regular business reviews (MBRs & QBRs) with C-level stakeholders to assess solution performance, uncover risks, and identify opportunities for expansion.
  • Acted as a trusted advisor to clients, guiding them from discovery through to project delivery with a strong focus on annuity business. Through being a trusted advisor strengthened customer relationships by hosting strategic meetings at client HQs and on-site visits, positioning myself as a long-term partner of choice.
  • Partnered with leading technology vendors to build joint go-to-market strategies and enhance collaboration on critical business transformation projects such as HPE due to their strategic standpoint within my client base.
  • Coordinated multi-stakeholder projects from initial scoping through to close, ensuring seamless execution and measurable business outcomes for clients.

Sales Manager

CCS Media
12.2022 - 02.2025
  • Developed business plans to achieve company goals and supported team members in their monthly reviews.
  • Conducted employee appraisals, set KPIs, identified performance gaps, and delivered targeted one-on-one training to drive growth.
  • Analysed employee statistics, collaborating to set actionable tasks and improve performance metrics.
  • Partnered with C-suite executives to improve operational efficiency, streamline processes, and deliver accurate profit forecasts.
  • Optimised employee induction, collaborating with recruitment to ensure smooth transitions and KPI achievement.
  • Led monthly/quarterly client service calls to discuss projects, explore new business opportunities, and align business strengths with client needs.
  • Represented the company in customer meetings, hosting quarterly reviews, uncovering opportunities, and expanding business.
  • Organised 'hype days' with vendors and distributors to foster collaboration and promote value maximisation for clients.
  • Worked with partner channel managers to review deals, identify upsell opportunities, and mitigate pipeline risks.
  • Conducted daily team calls to assign tasks, establish standards, and ensure KPIs were met while boosting team morale.
  • Delivered high-level training to employees, enhancing understanding of key solutions in the company portfolio.

Senior Account Manager

CCS Media
01.2022 - 11.2022
  • Developed business plans with targets aligned to KPIs, analysed performance metrics to identify opportunities, and provided accurate forecasts to senior executives.
  • Allocated resources for clients across cloud, infrastructure, and security solutions, partnering with vendors to drive upsell and cross-sell opportunities within strategic and net new accounts.
  • Worked in industries like public sector, aerospace, defence, and corporate sectors. Conducted cold calls to onboard clients, align solutions with needs, and expand business within existing accounts.
  • Held client meetings to build relationships, identify opportunities, understand key business challenges and showcase solutions for ongoing and future projects.

Apprentice Account Manager

CCS Media
09.2019 - 12.2021
  • APS Level 4A Sales Executive Apprenticeship

Education

A-Levels -

St Bernards Catholic Grammar School
01.2019

GCSEs - undefined

The Langley Academy
01.2017

Level 4 - Sales Executive Apprenticeship

APS

Skills

  • Client Relationship Management
  • Account Management
  • Strategic Planning
  • Cross-functional Collaboration
  • Sales & Business Development
  • Reporting & Presentation
  • Industry Knowledge
  • Leadership & Mentorship
  • Communication
  • Problem-solving
  • Continuous Learning ,
  • Project Management
  • Adaptability

Timeline

Senior Account Director

Vohkus SCC
03.2025 - Current

Sales Manager

CCS Media
12.2022 - 02.2025

Senior Account Manager

CCS Media
01.2022 - 11.2022

Apprentice Account Manager

CCS Media
09.2019 - 12.2021

GCSEs - undefined

The Langley Academy

A-Levels -

St Bernards Catholic Grammar School

Level 4 - Sales Executive Apprenticeship

APS

Similar Profiles

CREATE PROFILE
Joshua Kirby Jalo