Joshua King

2020 - 2022 - Operations associate

My first two years were spent leading a small team in vote upload ensuring all votes were correctly processed and executed. This period of time allowed me to establish knowledge on running a small team as well as learning and understanding different market regulations and communicating effectively with teams to ensure full understanding as to where we are with the process and how we can improve it.

Furthermore upon our completion of our first season I helped in creating and developing a new function within the vote upload system which in turn created an automation process, which has been successful and seen as a great technical improvement with a quick efficient stream lined work flow.

• Led team in executing daily operational tasks to ensure smooth workflow.
• Implemented process improvements to streamline operations and reduce delays.
• Facilitated regular team meetings to discuss challenges and strategise solutions.

2022-2024 Technical Implementations Officer

Upon finishing the development of the automations system and working with vote execution I wanted to pursue a change in role in order to develop myself and my understanding of the business and how it functions in a customer onboarding perspective.

During this time I was able to develop my knowledge across markets regulations including SRD2, I led and collaborated in onboarding customers successfully and smoothly into the platform. This allowed for great client exposure which improved my communication abilities and led to me giving weekly demos to new clients on the functions and uses of the product.

Within the role it allowed for me to work with different and various teams around the business as well as most time spent testing and ensuring the successful migration of business into the platform itself.

• Created actionable plans towards achieving client on-boarding within deadlines.
• Led project coordination, resulting in timely delivery.
• Collaborated with cross-functional teams to deliver integrated services and drive client engagement.
• Facilitated client training sessions to educate them on new products and services.

Operations - Shareholders Disclosure Associate 2024 - 2025

After spending two years with Implementations I wanted to again broaden my knowledge in understanding a new process which I believe had the greatest possibility for development within the business.

In working during my rotation here I was able to effectively communicate with different intermediaries as well as processing disclosure response and requests.

• Coordinated daily operational activities to ensure efficient workflow across departments.
• Streamlined operations by implementing efficient workflow systems.

Sales Associate - 2025 - current

In November, I transitioned into a sales-focused role, where I leveraged my in-depth understanding of the disclosure process to engage new customers and support business growth. By combining my product and industry knowledge with a client-focused approach, I was able to build credibility quickly, identify customer needs, and contribute to driving new opportunities.

• Created Data based analysis across markets to identify potential clients.

I worked within securities clearing operations department of LCH LTD, which is a leading European Clearing House for Government Bond Clearing.
My specific role was the settlements of the UK Gilt and DBV trades within the Crest system. The role involved working with strict deadlines and extremely large volumes. (circa £60bln daily)
Working on the crest system, I was responsible for the splitting of trades and ensuring that LCH remained flat of both cash and bonds by the end of the settlement window. With the job came numerous member queries regarding their UK fixed income trades, which I assisted with. I provided valuable support to my line manager
and helped out with ad-hoc administrative tasks to a high standard.
After a couple of days training, I was left unassisted to perform crest settlements, which were processed accurately, and in a timely manner. I received excellent feedback from my line manager at the end of my time at the company.

I began work in the washing up area of the restaurant but have worked up to a position in the kitchen, assisting with food preparation and orders. As a result, I am used to working in high intensity situations, working quickly to meet the demands of the restaurant. Whilst doing this I have formed a great bond with my co-workers; this allows us to work more efficiently and has improved my communication skills.

• Oversaw daily kitchen operations ensuring compliance with health and safety regulations.
• Coordinated prep work, streamlined the cooking process.
• Learnt important communication abilities to be able to work efficiently with co-workers.