Joshua Kerr
Summary
Results-driven sales professional with proven experience in the merchant acquiring industry, specialising in consultative/ solution selling to complex SME and lower mid-market clients. Proven ability to design bespoke payment solutions, articulate technical product knowledge including eCommerce and successfully navigate commercial objections to close deals.
Experienced in managing the full sales cycle while building strong relationships with senior commercial stakeholders by positioning myself a trusted commercial advisor. Commercially astute, naturally curious and determined to make the step up into corporate sales with focus on strategic sales. Committed to continuous professional development and long-term career progression within payments.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Career Break
Travelling
Latin America
2024.01 - 2024.12
- Fulfilled long time dream to travel extensively for one year throughout Latin America from Mexico to Argentina
- Strengthening confidence and ability to bridge gaps between cultures
- Continuing to learn Spanish for personal development
- Demonstrated calmness and problem-solving abilities in unexpected situations
Payment Specialist
Barclaycard
Newcastle upon Tyne
2022.10 - 2024.12
- Recognised as a top performer in H1 2024, achieving 100%+ of key performance metrics including income, transaction volume, and cross-sales.
- Consistently exceeded sales targets by managing a diverse pipeline and closing opportunities through consultative, solution-led sales methodologies.
- Closed high-value deals by discovering client needs, articulating technical payment solutions, and navigating commercial and pricing objections with senior stakeholders.
- Delivered bespoke payment solutions for SMEs with ACTO up to £7m, including eCommerce and gateway
- Built and maintained strong, trust-based relationships with existing and prospective clients, positioning myself as a commercial advisor rather than a transactional seller.
- Maintained high standards of quality assurance, compliance, and professional conduct.
- Collaborated across teams to share knowledge and foster a culture of continuous improvement
Landscape gardener
JPH Services
Sleaford, Lincolnshire
2021.11 - 2022.09
- Confidently completing tasks outside of my typical skillset
- Demonstrated adaptability and resilience while working as part of a landscaping team and independently, using initiative when required
- Supported hard and soft landscaping projects, including site preparation, digging, levelling, groundworks, and turfing
- Maintained high standards of workmanship, safety, and site organisation, following workplace health and safety procedures
- Delivered projects efficiently to deadlines, taking pride in completing work to high standards from start to finish
Education
Bachelor of Arts - Geography
Newcastle University
Newcastle upon Tyne 2018.09 - 2021.05
Skills
- 2 years as a Payment Specialist within the SME market
- Knowledge of payments industry and full sales cycle
- Consultative and solution selling techniques
- Comfortable speaking and closing with C-level clients
- Ability to articulate technical product knowledge (including ecommerce and gateways)
- Negotiating, Probing, Objection Handling, Closing
- Rapport building
- Communication skills
- Problem-solving
References
References available upon request.
Affiliations
- Travel
- Running/ Football
- Participating in volunteering projects
Volunteering
In June 2025 volunteered at SALC in Ambato, Ecuador helping students improve their English speaking.
Accomplishments
- TEFL qualified
- LIBF personal finance
- Silver DoE
Timeline
Career Break
Travelling
2024.01 - 2024.12
Payment Specialist
Barclaycard
2022.10 - 2024.12
Landscape gardener
JPH Services
2021.11 - 2022.09
Bachelor of Arts - Geography
Newcastle University
2018.09 - 2021.05