Joshua Kahindo - Aspire Part Time Caterer/Waiter - Aspire Leeds

Summary

Professional Summary

Ambitious and dependable engineering student with a strong interest in practical engineering operations, technical systems, and hands-on problem solving. Currently studying Performing Engineering Operations (PEO) after completing GCSE Engineering, developing skills in workshop practices, safe use of tools and equipment, and understanding engineering processes. Alongside technical studies, gained valuable customer service experience delivering friendly, professional service in fast-paced environments, maintaining composure under pressure, and working effectively with team members to ensure high levels of customer satisfaction.

Also an active volunteer supporting the technical setup and operation of weekly services and community events at a local church. Experienced in setting up and managing audio and presentation equipment, troubleshooting technical issues, and helping prepare event spaces to ensure activities run smoothly. Recognised for being reliable, adaptable, and collaborative, with strong teamwork, communication, and problem-solving abilities. Eager to continue developing practical engineering skills while contributing positively to a professional and team-focused environment.

Overview

1

year of professional experience

Work history

Aspire Part Time Caterer/Waiter

Aspire Leeds

Leeds, West Yorkshire

07.2025 - Current

Boosted customer satisfaction by delivering prompt, professional service tailored to individual needs.
Offered friendly, prompt guest service by fulfilling orders, communicating requests to kitchen staff and routinely enquiring about customer satisfaction and needs.
Engaged with service teams to clarify special orders, ensuring accurate fulfilment and customer satisfaction.
Remained calm under pressure, ensuring better performance during peak hours.
Maintained professional appearance throughout shifts, reflecting positively on establishment image.
Collaborated with kitchen staff to ensure seamless service delivery, enhancing overall guest experience.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Provided friendly, courteous service, maximizing positive customer satisfaction ratings.

Voluteer

Focus Word Ministries

Leeds, West Yorkshire

01.2025 - Current

Church Volunteer – Technical & Events Support
January 2025 – Present

I volunteer at my local church helping with the technical side of weekly services and different church events. My main role is setting up equipment before services, such as microphones, speakers and the presentation system, and making sure everything is working properly before people arrive.

During services I help keep an eye on the sound and slides so things run smoothly. If there are any small technical issues, I help sort them out as quickly as possible.

I also help prepare the church for special events throughout the year. This can include arranging chairs, setting up tables or display areas, and helping decorate the church for seasonal services, celebrations, or community events. Sometimes I also help with small improvements or tidying up to make the space look more welcoming.

Volunteering here has helped me build confidence working with others, solving problems when things don’t go to plan, and supporting live events where preparation and teamwork are important.

Responsibilities

Setting up microphones, speakers and presentation equipment before services
Assisting with basic sound and technical support during services
Helping prepare the church for events and community gatherings
Arranging seating, tables and stage areas when needed
Supporting decoration and seasonal setups for services
Helping tidy and reset the space after events

Education

GCSEs - Engineering

UTC Leeds Engineering College.

Leeds, United Kingdom

09.2023 -

Skills

Customer Service: Delivering friendly, professional service and responding to customer needs to ensure a positive experience
Communication: Effectively communicating with customers, team members, and kitchen staff to ensure accurate orders and smooth service
Teamwork: Collaborating with colleagues and volunteers to maintain efficient operations and support shared goals
Working Under Pressure: Remaining calm and focused during busy periods to maintain service quality and efficiency
Problem Solving: Quickly identifying and resolving service or technical issues to keep operations running smoothly
Technical Equipment Setup: Setting up and operating microphones, speakers, and presentation systems for live services and events
Basic Audio & Presentation Support: Monitoring sound and presentation slides during live events to ensure smooth delivery
Event Preparation: Assisting with setup for community events, including arranging seating, tables, and stage areas

Attention to Detail: Ensuring orders, technical setups, and event preparations are accurate and properly organized
Organization & Preparation: Preparing equipment and spaces before services and events to ensure everything runs efficiently
Engineering Workshop Skills: Developing hands-on experience with engineering tools, equipment, and workshop practices
Health & Safety Awareness: Understanding safe working practices in engineering and technical environments
Mechanical & Technical Problem Solving: Applying engineering principles to solve practical problems
Adaptability: Able to adjust quickly to changing situations in both customer service and technical environments
Professionalism & Reliability: Maintaining a professional appearance and dependable attitude in work and volunteer roles

Timeline