Joshua Hughes
Colwyn bay,colwyn Bay
Summary
Organised, independent worker with strong time management skills. Detail-oriented and learns new tasks quickly. Possesses excellent memory and aptitude for calculations. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging wait staff member with ability to articulate and help customers make menu choices. Pursuing similar position where skills in conflict resolution will be embraced. Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety processes and customer service to new, rewarding opportunity.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
Breakfast server/ room service
Lynton house
llandudno, wales
2023.08 - Current
- Performed additional tasks to keep dining room running smoothly.
- Maintained safe hygiene and food handling standards for full compliance.
- Serviced/fully cleaned rooms to a high standard
Trainee chef
Toscana Fsir
italy
2023.11 - 2024.11
- Made positive contributions to team and workplace, consistently exceeding expectations.
- Showed initiative and willingness to take on new challenges.
- Worked productively with team members to achieve common goals.
- Went over to italy with college to do some work experience and worked with a company where i was prepping food, and waiting on in a fast passed restaurant
Volunteer worker
DNS teacher training college Denmark
Denmark
2024.01 - 2024.01
- Built strong relationships with community partners
- Created warm, welcoming environment for service users' duration of stay.
- Adapted to changing circumstances and maintained positive attitude in challenging situations
- Volunteered at a Winter concert and was hosts and made the concert happen with a group of individuals and made life time memories, which was lead and held in Denmark, stayed in DNS campus in TVIND and helped organise the event.
Waiter
Coast Café
Conwy
2021.10 - 2023.07
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Trainee chef
Azurit Rhede
, Germany
2022.10 - 2022.10
- I went over to Germany for 2 weeks with college to go and do work experience in a German care home where I learnt the culture and also got to grips of what it's like to work in another county
- Guaranteed optimal cooking results, monitoring oven temperature to avoid under- and overcooking.
- Carried out tasks assigned by Chef De Partie.
Education
NVQ Level 2 - catering
NVQ Hospitality in Catering Level 2
colwyn bay 2023.09 -
NVQ Level 1 - Hospitality and catering
Coleg Llandrillo
colwyn bay 2022.09 - 2023.05
Skills
- Serving Experience
- Customer Service
- Communication skills
- Organizational Skills
- Menu knowledge
- Cleaning requirements
- Payment processing
- Table clearing
- Table service
- Food and beverage knowledge
- Dietary options
- Cash handling
- Upbeat, outgoing and positive
- Food safety understanding
- Extensive hospitality background
Additional Information
- Personal Details Industry: Hospitality Level 1: Total years of experience: 1
- Personal Details Industry: Hospitality Level 2: Total years of experience: 1
Languages
English
Fluent
Timeline
Volunteer worker
DNS teacher training college Denmark
2024.01 - 2024.01
Trainee chef
Toscana Fsir
2023.11 - 2024.11
NVQ Level 2 - catering
NVQ Hospitality in Catering Level 2
2023.09 -
Breakfast server/ room service
Lynton house
2023.08 - Current
Trainee chef
Azurit Rhede
2022.10 - 2022.10
NVQ Level 1 - Hospitality and catering
Coleg Llandrillo
2022.09 - 2023.05
Waiter
Coast Café
2021.10 - 2023.07