Joshua Hayden
Staines-upon Thames,Surrey
Summary
As an enthusiastic and target-driven individual, my main goal is to achieve positive and rewarding results for both myself and my employer. I have an incredibly active and dynamic approach to the task at hand in addition to having a keen eye for identifying and developing business opportunities that will have an effective and productive impact on the company. I am a well-organised, honest and reliable individual who prides themselves on their optimistic, can-do attitude. I have a keen willingness to learn and am looking for a role with opportunities for growth where I can gain and learn new skills. Due to my previous experience in customer service, I have exceptional interpersonal skills and am able to facilitate open and effective communication and problem-solving, and these skills have allowed me to excel in previous roles and have made me committed to continuous learning and seeking growth opportunities to enhance my skill set and contribute to team success.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Marketing administrative assistant
Rock-Salt Prints
Bedfont, Surrey
2024.07 - 2025.08
- Leading innovative social media marketing strategies and implementing them
- In charge of the company's social media content
- Assisting in the photoshop of the designs of splashbacks, shower panels and canvases
- Being the first point of contact when managing, processing and shipping international orders
- Assisting with the editing and updating of various aspects of the company's website
- Fitting panels in showrooms
Customer service assistant
Toolstation, Staines-Upon-Thames
Staines-Upon-Thames, Surrey
2024.01 - 2024.05
- Processed payments and purchases efficiently.
- Managed stock ordering to maintain optimal inventory levels.
- Supplied various tools tailored to specific trades, providing informed recommendations.
- Upheld company policies and procedures consistently for maintained standards of operation.
Moving Assistant
Tesco
Ashford, Surrey
2023.07 - 2023.12
- Facilitated rearrangement of retail shelving to enhance product visibility.
- Lifted and relocated display racks to optimise layout efficiency.
- Restocked merchandise to maintain inventory levels on shelves.
Shop Assistant
Sainsbury's
Stanwell, Surrey
2022.09 - 2023.06
- Replenished stock to ensure product availability on shop floor.
- Maintained shop floor organisation and cleanliness for optimal customer experience.
- Handled payments efficiently during purchases to facilitate smooth transactions.
Customer service assistant
Tesco
Sunbury-Upon-Thames, Surrey
2021.12 - 2022.08
- Efficiently stacked shelves to optimise product visibility and accessibility.
- Provided exceptional customer service and acted as liaison between customers and staff.
- Sorted and located goods from deliveries, ensuring accurate inventory management.
- Checked off stock to verify delivery integrity and prevent discrepancies.
- Monitored consumable dates to ensure product freshness and compliance.
- Maintained cleanliness of store and warehouse for a safe shopping environment.
- Collected customer orders from online sales promptly and accurately.
- Watered, fed, and ensured general upkeep of indoor flowers and plants.
Customer service assistant
Longacres Pet Shop
Shepperton, Surrey
2021.07 - 2021.12
- Tracking receipt and location of all incoming deliveries for accurate inventory management.
- Addressed customer queries to provide effective assistance.
- Loaded heavy customer orders into vehicles to ensure timely fulfilment.
- Maintained cleanliness and organisation of workspace to promote efficiency.
- Recommended various products based on customer needs to enhance sales.
Landscaper
2021.05 - 2021.07
- Gardening
- Cutting down trees
- Removing shrubbery
- Planting flora
Training Junior Soldier (Rifle Regiment)
The Army Foundation College, Harrogate
Harrogate
2020.09 - 2021.05
- Weapons handling and preparation
- Mental resilience training
- Section Locker/Room inspection auditor
- Respect, discipline and etiquette training
- Block maintenance and housekeeping
- Military History awareness courses
- General duties
Education
Carpentry And Joinery
Brooklands College
Weybridge 2021.09 - 2023.05
The Army Foundation College
Harrogate 2020.09 - 2021.06
The Matthew Arnold School
Staines-upon-Thames, Surrey 2015.09 - 2020.05
Skills
- Team collaboration and initiative
- Pressure resilience
- Dependability and trustworthiness
- Punctuality and reliability
- Methodical and accurate work
- Effective communication skills
- Dynamic sales approach
Qualifications
- Level 1 diploma in carpentry and joinery
- Level 2 diploma in carpentry and joinery
GCSES
- English Language Grade 4
- English Literature Grade 3
- Maths Grade 3
Personal information
- D.O.B – 2004-03-09
- Place of Birth: St Peters Hospital, Chertsey
- Nationality: English
Timeline
Marketing administrative assistant
Rock-Salt Prints
2024.07 - 2025.08
Customer service assistant
Toolstation, Staines-Upon-Thames
2024.01 - 2024.05
Moving Assistant
Tesco
2023.07 - 2023.12
Shop Assistant
Sainsbury's
2022.09 - 2023.06
Customer service assistant
Tesco
2021.12 - 2022.08
Carpentry And Joinery
Brooklands College
2021.09 - 2023.05
Customer service assistant
Longacres Pet Shop
2021.07 - 2021.12
Landscaper
2021.05 - 2021.07
Training Junior Soldier (Rifle Regiment)
The Army Foundation College, Harrogate
2020.09 - 2021.05
The Army Foundation College
2020.09 - 2021.06
The Matthew Arnold School
2015.09 - 2020.05