Joshua Harwood
Edinburgh,Midlothian
Summary
Driven and adaptable individual with strong communication and organisational skills, coupled with a keen ability to produce content to enhance brand visibility and foster positive public perception. Proficient in internet literacy, touch typing, and Microsoft Word, with a strong foundation in copyediting. Aims to leverage skills to gain experience to contribute effectively to team objectives.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Hotel Receptionist
Allied Student Accommodation
Edinburgh
07.2024 - 08.2024
- Facilitated smooth check-in and check-out for summer accommodation clients.
- Handled customer inquiries and offered assistance on multiple issues.
- Maintained clean and organised reception area, creating a welcoming atmosphere.
- Operated as a temporary receptionist through Bamford Contract Services Limited.
Retail Sales Assistant
TK Maxx
Edinburgh
11.2023 - 01.2024
- Worked at TK Maxx over the Christmas festive period as a sales assistant and responsibilities included being a cashier, stocking the shelves and assisting in the fittings rooms.
- Managed multiple responsibilities at the same time and demonstrated time management skills by prioriting tasks efficiently.
- Handled customer enquiries with professionalism, fostering positive brand image.
- Followed company procedures and guidelines for smooth retail operations.
Checkout Operator
Tesco plc
Edinburgh
11.2022 - 09.2023
- Worked part time as a cashier and gained experience in working under pressure and meeting tight deadlines.
- Worked collaboratively with team members to meet shift targets smoothly.
- Improved customer satisfaction by providing prompt, courteous service at the checkout.
- Dealt professionally with difficult customers ensuring minimal disruption in store operations.
Intern
Clarion Hotel
Malmö
01.2018 - 01.2020
- Undertook three 6-week placements at the Clarion Hotel, Malmö Live, Malmö, Sweden as part of my high school programme.
- Gained experience in various aspects of hotel management and administration.
- Worked productively with team members to achieve common goals.
- Adapted to new situations and learned new skills quickly.
- Managed time effectively to meet deadlines.
Education
Bachelor of Arts - Digital Media
University of Stirling
Stirling 08.2021 - 06.2025
National Certificate - Media
Forth Valley College
08.2020 - 06.2021
International Baccalaureate Career-related Programme - Business Administration in Hospitality Management
Malmo Borgarskola
Malmo 08.2018 - 06.2020
Skills
- Internet literacy
- Touch typing
- Microsoft Word
- Copyediting
Languages
English
Native
Chinese
Intermediate
Affiliations
- History
- Photography
- Reading
Timeline
Hotel Receptionist
Allied Student Accommodation
07.2024 - 08.2024
Retail Sales Assistant
TK Maxx
11.2023 - 01.2024
Checkout Operator
Tesco plc
11.2022 - 09.2023
Bachelor of Arts - Digital Media
University of Stirling
08.2021 - 06.2025
National Certificate - Media
Forth Valley College
08.2020 - 06.2021
International Baccalaureate Career-related Programme - Business Administration in Hospitality Management
Malmo Borgarskola
08.2018 - 06.2020
Intern
Clarion Hotel
01.2018 - 01.2020
Similar Profiles
Carol SimangoCarol Simango
Volunteer at The Campus Luxury Student AccommodationVolunteer at The Campus Luxury Student Accommodation
Jiantao YuJiantao Yu
Sales Assistant at Yugo Perth City Student AccommodationSales Assistant at Yugo Perth City Student Accommodation
KENYA GRANTKENYA GRANT
People Operations Coordinator at iQ Student AccommodationPeople Operations Coordinator at iQ Student Accommodation
Lydia RobertsonLydia Robertson
Waitress at Eat Your Heart Out- Joyce Davidson cateringWaitress at Eat Your Heart Out- Joyce Davidson catering
Paulo VitorianoPaulo Vitoriano
Cleaner Operative at City of Edinburgh CouncilCleaner Operative at City of Edinburgh Council