Joshua Gray
Bexleyheath,London
Summary
Supply chain professional with 6+ years’ experience across planning, inventory management, and S&OP within the beauty industry. Proven ability to improve supply–demand alignment and partner effectively with commercial, demand planning, and r.egional teams
Overview
12
12
years of professional experience
Work history
Supply Planner
Shiseido
London
09.2025 - Current
- Managed end-to-end supply planning for the designer fragrance category, ensuring product availability aligned with commercial priorities.
- Collaborated with Demand Planning, Customer Service, and EMEA teams to anticipate demand shifts and maintain clear visibility on inventory and availability.
- Converted demand into a constrained supply plan and presented risks, scenarios, and recovery actions in Supply Review and S&OP meetings.
- Drove service level and fulfilment performance by managing supply constraints, conducting root-cause analysis, and implementing corrective/preventative actions.
- Owned inventory targets and optimised stock levels, including safety stock, lead times, and mitigation plans for slow-moving or ageing inventory.
- Ensured launch and promotional readiness across saleable products and POS materials, including accurate SKU and supply parameter setup.
- Contributed to improving operating models and strategic supply chain planning.
- Utilised SAP, IBP-SP, and BI tools for planning, reporting, and data-driven decision-making.
IBP / Supply Chain Manager
This Works
London
07.2022 - 09.2025
- Implemented and manage S&OP process, working closely with sales, marketing and finance teams to optimise inventory, improve forecast accuracy, and align production with customer demand, leading to better supply chain efficiency and on-time delivery.
- Manage a portfolio of 250+ live SKUs and 1,000+ inventory lines across multiple contract manufacturers, 3PLs and external vendors. Balancing operational requirements with varied lead times, SLAs and tight cash flow constraints.
- Lead inventory distribution across retail and wholesale channels, coordinating with global 3PL partners to ensure optimal stock placement and timely product availability globally.
- Establishing and managing strong relationships with new and existing suppliers to secure the best service, prices, and terms.
- Collaboration with New Product Development team to build and manage critical paths, ensuring on-time launches while resolving quality control issues with suppliers to maintain product standards and compliance.
- Streamlining workflows and supply processes, enhancing accuracy, reducing waste, and optimising procurement by evaluating current operations and implementing solutions to decrease excess stock.
- Oversee end-to-end 3PL operations, including inbound receiving, warehousing, and outbound order fulfilment, ensuring SLA adherence, inventory accuracy, and timely delivery across global retail and wholesale channels.
- Successfully managing end-to-end project plans, including key projects like Christmas, overseeing budgets, timelines, and milestones to meet standards and generate ~10% of company revenues.
- Reduce supply chain risks by identifying potential issues and implementing strategies to ensure a smooth, uninterrupted flow of inventory.
- Conduct monthly stock reconciliations with vendors to ensure financial accountability, and proactively resolve discrepancies to maintain accurate inventory records.
- Led the BCORP project, identifying strategies and opportunities to help achieve company sustainability goals and meet BCORP certification requirements.
- Line management of Supply Chain Coordinator, overseeing their development and performance.
Supply Chain Manager
This Works
London
06.2021 - 07.2022
Purchasing Controller
This Works
London
01.2020 - 06.2021
Supply Chain Coordinator
This Works
London
01.2019 - 01.2020
- Managed regular stock reporting for global 3PLS, running and monitoring daily, weekly, and monthly trackers to ensure smooth supply chain operations and meet 'on time in full' KPIs.
- Maintained SKU information in the NetSuite system, including BOMs, dimensions, weights, UPCs, and pricing, while ensuring production levels were aligned with inventory needs to meet order delivery requirements.
- Raised and issued purchase orders based on demand, identified material shortages, and supported the Purchasing Manager with administrative tasks, including invoice approvals, reconciliations, and work orders.
- Assisted with proposal preparation, vendor contract negotiations, and administration, driving continuous improvement in service level agreements, lead times, and vendor KPIs to enhance supply chain performance.
Logistics Coordinator
Issey Miyake
London
12.2017 - 12.2018
- Oversaw all inbound and outbound shipments for Issey Miyake stores and wholesale clients, ensuring timely delivery and accurate order processing while communicating status or delays to internal and external stakeholders.
- Managed stock deliveries from shipping to distribution, including receiving goods, overseeing administrative tasks, and ensuring accuracy of delivery notices, purchase orders, invoices, and packing lists.
- Assisted with stock control management and coordinated company stock takes, ensuring efficient inventory tracking and accurate records.
PR Showroom Coordinator
Prada
London
01.2015 - 12.2017
- Coordinated domestic and international press stock movements for Prada and Miu Miu in the UK, Ireland, and Scandinavia, managing seasonal stock rotations, brand archiving, and VIP/celebrity-related stock for gifting and event dressing.
- Handled press requests globally, liaising with subsidiaries on stock availability, invoicing brand partners and international subsidiaries using SAP.
- Managed annual stock take and conducted regular inventory audits to ensure accuracy, while reducing waste and expenditures by controlling the department budget, limiting shipments, and negotiating better carrier terms.
- Implemented inventory procedures, documenting department SOPs to minimise errors and ensure strict adherence to deadlines.
- Led a team of interns, providing guidance and support for day-to-day operations and ensuring smooth execution of tasks.
Showroom Manager
Village Press
London
09.2013 - 01.2015
- Managed and maintained showroom operations, overseeing stock control and sample movement for 30+ clients, ranging from high-street to luxury brands.
- Planned logistical strategy for seasonal Press Day and Fashion Week events, ensuring smooth execution and timely delivery of materials.
- Hosted appointments with press and stylists, maintaining regular communication with press contacts and clients to support brand visibility and relationships.
Timeline
Supply Planner
Shiseido
09.2025 - Current
IBP / Supply Chain Manager
This Works
07.2022 - 09.2025
Supply Chain Manager
This Works
06.2021 - 07.2022
Purchasing Controller
This Works
01.2020 - 06.2021
Supply Chain Coordinator
This Works
01.2019 - 01.2020
Logistics Coordinator
Issey Miyake
12.2017 - 12.2018
PR Showroom Coordinator
Prada
01.2015 - 12.2017
Showroom Manager
Village Press
09.2013 - 01.2015