Post-Secondary Education
Joshua Gawlowksi
Edinburgh,Gilmerton
Summary
Enthusiastic Retail-Worker with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Loyal employee with solid understanding of co-operating and communicating with other employees. proactive and hands-on in task completion. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
2
2
Work history
Barista
Costa Coffee
Edinburgh
2023.10 - 2024.02
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Warmly greeted and served customers, promptly processing payments to minimise wait times, as well as help resolve any potential customer enquires with speed and precision. Serviced around 50-100 customers a day.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Boosted product sales by offering selection guidance to customers.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Education
Scottish Qualifications Certificate - Modern Studies, English, History
Holy Rood RC High School
Edinburgh 2022.08 - 2024.05
Skills
- Bilingual
- Team building
- Time management
- Communication skills
- Beverage preparation
- Food preparation and safety
Timeline
Barista
Costa Coffee
2023.10 - 2024.02
Scottish Qualifications Certificate - Modern Studies, English, History
Holy Rood RC High School
2022.08 - 2024.05