Joshua Gammond
Port Talbot,West Glamorgan
Summary
A hard-working individual who is quick and eager to learn new things. A highly motivated individual who strives to ensure efficiency, success and professionalism within the workplace. Flexible employee willing to meet the demands required of them in the workplace.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Insurance consultant
Admiral Insurance
Swansea, West Glamorgan
01.2023 - 07.2024
- Negotiated best insurance outcomes with many clients
- Dealt with wide variety of people and needs
- Used initiative to get the best for all parties involved
- Developed patience when dealing with difficult situations
- Enhanced IT ability from using many different software systems
- Demonstrated great organisational skills so no detriment was caused
- Consistently did more than asked so customers would have better experience
- Often helped colleagues when assistance was required
- Improved numeracy skills to help clients understand their proposals better
- Displayed daily great problem-solving skills when encountered with tough situations
Multi Drop Delivery Driver
Celerity LS Logistics
Swansea, West Glamorgan
05.2022 - 11.2022
- Organised vehicle for quick and efficient deliveries
- Provided support to colleagues when routes were at risk of failure
- Created solutions quickly for problems which would occur on a daily basis
- Continuously went above and beyond to provide the best service for customers
- Safely manoeuvred vehicles in difficult situations
- Worked additional hours on numerous occasions to help the team stick to the strict schedule
Workshop Technician
Location Solutions Wales Ltd
Pencoed, Bridgend
06.2021 - 04.2022
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products
- Identified customer needs to deliver relevant product solutions and promotions that met target budgets
- Assisted in developing advertising and marketing strategies across social media platforms
- Monitored assets to make sure they are maintained, tested and safe to be hired out
- Maintained and built positive client relationships
- Delivered numerous products to various locations safely and efficiently within strict schedules
Food Delivery Driver
Finnegans
Baglan, West Glamorgan
02.2021 - 04.2022
- Used excellent customer service skills to solicit client feedback and reported them back to head office
- Provided hub operations assistance whenever required
- Utilised routing software and expert local knowledge to complete deliveries on time
- Adhered to new health and safety social distancing guidelines when delivering food to homes and offices
- Followed all necessary protocols to ensure products were delivered safely and securely
Assistant Manager
Margaret Gammonds
Port Talbot, West Glamorgan
08.2016 - 09.2020
- Oversaw store opening and closing procedures, effectively managing appropriate security measures
- Increased revenue by cultivating client relations and developing new customer accounts
- Processed cash and card payments efficiently, returning change with absolute accuracy
- Helped senior management plan and carry out daily operations and meet key objectives
- Stocked sales floor racks and shelves with latest items and processed multiple daily stock deliveries, ensuring accurate order numbers and inventory records
- Provided helpful, attentive sales support and service to generate positive customer feedback
- Assisted with shop inventory management and completed stock taking
- Assisted the loading of food orders onto vans safely and securely to avoid wastage or damage
- Provided a first-rate delivery service experience around Port Talbot and further afield
Education
NTL Welsh Baccalaureate & 2 A-Levels - History, Film studies
Neath Port Talbot College
12 GCSEs - Mathematics-Higher tier, English, Additional Science, Additional Mathematics Level 2
Dyffryn Comprehensive School
Skills
- Leadership
- Reliable
- Organised
- Proactive
- Communication
- Ability to work with others efficiently
- Flexible to changing work requirements
- Hard-working
- Great with numbers
- Problem-solving
- BE licensed
- LGV CE licence holder
- CPC certification
- Manual handling
- Patience and calmness
Timeline
Insurance consultant
Admiral Insurance
01.2023 - 07.2024
Multi Drop Delivery Driver
Celerity LS Logistics
05.2022 - 11.2022
Workshop Technician
Location Solutions Wales Ltd
06.2021 - 04.2022
Food Delivery Driver
Finnegans
02.2021 - 04.2022
Assistant Manager
Margaret Gammonds
08.2016 - 09.2020
12 GCSEs - Mathematics-Higher tier, English, Additional Science, Additional Mathematics Level 2
Dyffryn Comprehensive School
NTL Welsh Baccalaureate & 2 A-Levels - History, Film studies
Neath Port Talbot College
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