Joshua Dodd

• Run and maintain assigned section to match hotel quality standards and complete dishes to company spec.
• Prepares fresh ingredients, cooks dishes, and plates consistently during busy services.
• Rotates stock, conduct stock takes, reduces waste, and prepare ingredients for upcoming shifts.
• Supports junior team members while keeping workstation organised and professional.

• Supported daily pub operations and maintained high customer service standards at all times.
• Supervised and motivated staff, managed shifts, and processed cash and stock.
• Handled health and safety and licensing checks, resolved queries, and managed complaints.

• Opening and closing of the business
• Stock order & Stock counts
• Staff scheduling
• Working within budget
• Seating customers, running of the food pass, taking daily inquiries
• Dealing with customer complaints
• Training staff on a free pouring bar
• Monthly P&L reviews with the GM
• Assisting the GM with the running of the business

Day Porter - 2011 - 2013
Bar Manager - 2013 - 2017
Assistant Manager 2017 - 2022
My current duties in my position include,

• Daily checking of departing and arriving guests
• Taking reservations via phone, email or face to face
• Meeting with sales representatives from different suppliers
• Planning and organising weddings and building a relationship with clients
• Running functions of different sizes this could be from a small funeral to large weddings
• Stock taking/ ordering stock
• Working with the head chef to produce menu's
• Budgeting to maximise profits