Summary
Overview
Work history
Education
Skills
Additional Information
Affiliations
Refrences
Timeline
Generic

Joshua Difrancesco

Swansea

Summary

Motivated, adaptable, and highly dedicated professional with a strong work ethic and a proven ability to thrive in both team-based and independent roles. Experienced in handling customer interactions with professionalism and care, consistently meeting and exceeding targets through persistence and focus. Quick to learn new skills and adapt to new environments, with a hands-on approach to problem-solving and a drive for continuous improvement. Known for bringing commitment, creativity, and determination to every professional challenge. Ready to contribute energy, discipline, and collaboration to a forward-thinking team.

Overview

7
7
years of professional experience

Work history

Graphic/Logo Design

Freelance Design
SWANSEA
11.2023 - 02.2025
  • Used digital art and software to create a variety of concepts for an album cover.
  • Learned how to communicate and work with an individual client.
  • Brainstormed various concepts on how the logo should appear.
  • Tailored logo adjustments to align with client preferences and expectations.
  • Employed diverse software solutions and techniques.
  • Formatted graphics and text for newsletters, blog posts, and other materials.
  • Developed artistic content for posters and branding initiatives.
  • Managed complaints with calm, clear communication and problem-solving.
  • Achieved service time and quality targets.

Shop assistant

Nisa Local
Devon
06.2023 - 09.2023
  • Served customers and assisted them with any of their enquiries.
  • Handled deliveries.
  • Re-stocked the shop floor.
  • Cleaned the shop floor.
  • Money handling.

Slate manufacturer

Valley Mill
Swansea
09.2021 - 03.2022
  • Company Overview: Swansea
  • Picking and packing with a high degree of accuracy.
  • Exceeding targets necessary for the smooth operations of the business.
  • Supportive team player.
  • Worked flexibly to varying shift patterns as and when required.
  • Used my own initiative and confident at problem-solving.
  • Escalated discrepancies to be rectified immediately.
  • Swansea

Skatepark Assistant

Exist
Swansea, City and County of Swansea
05.2020 - 02.2021
  • Conducted regular maintenance to ensure park upkeep.
  • Facilitated growth and development through effective coaching.
  • First aid or safety awareness.
  • Enhanced client interactions through effective communication.
  • Executed financial dealings with precision.

Skatepark Assistant

Ramps
Llanelli, Carmarthenshire
01.2018 - 08.2018
  • Supervised skaters to ensure observance of established park rules.
  • Administer first aid when necessary.
  • Inspected ramps and equipment for potential damage.
  • Facilitated visitor engagement through greeting and answering queries.
  • Provided beginners with essential tips and guidance.
  • Executed transactions using cash and card payment systems.
  • Contributed to the assembly and setup of customer boards.

Education

Degree - Product and Furniture Design

University of Wales Trinity Saint David

Diploma - Business Branding and Advertising

University of Wales Trinity Saint David

Skills

  • Customer service
  • Project management
  • Time management
  • Teamwork and collaboration
  • Leadership skills
  • Effective communication
  • Problem-solving abilities
  • Adaptability and flexibility
  • Emotional intelligence
  • Willingness to learn
  • Team building strategies
  • Analytical thinking
  • Health and safety awareness
  • Visual merchandising

Additional Information

Any gaps in my career history are due to Education and Carer responsibilities.

Affiliations

  • Skateboarding
  • Music

Refrences

Available on request

Timeline

Graphic/Logo Design

Freelance Design
11.2023 - 02.2025

Shop assistant

Nisa Local
06.2023 - 09.2023

Slate manufacturer

Valley Mill
09.2021 - 03.2022

Skatepark Assistant

Exist
05.2020 - 02.2021

Skatepark Assistant

Ramps
01.2018 - 08.2018

Degree - Product and Furniture Design

University of Wales Trinity Saint David

Diploma - Business Branding and Advertising

University of Wales Trinity Saint David

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Joshua Difrancesco