Joshua Difrancesco
Swansea
Summary
Motivated, adaptable, and highly dedicated professional with a strong work ethic and a proven ability to thrive in both team-based and independent roles. Experienced in handling customer interactions with professionalism and care, consistently meeting and exceeding targets through persistence and focus. Quick to learn new skills and adapt to new environments, with a hands-on approach to problem-solving and a drive for continuous improvement. Known for bringing commitment, creativity, and determination to every professional challenge. Ready to contribute energy, discipline, and collaboration to a forward-thinking team.
Overview
7
7
years of professional experience
Work history
Graphic/Logo Design
Freelance Design
SWANSEA
11.2023 - 02.2025
- Used digital art and software to create a variety of concepts for an album cover.
- Learned how to communicate and work with an individual client.
- Brainstormed various concepts on how the logo should appear.
- Tailored logo adjustments to align with client preferences and expectations.
- Employed diverse software solutions and techniques.
- Formatted graphics and text for newsletters, blog posts, and other materials.
- Developed artistic content for posters and branding initiatives.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
Shop assistant
Nisa Local
Devon
06.2023 - 09.2023
- Served customers and assisted them with any of their enquiries.
- Handled deliveries.
- Re-stocked the shop floor.
- Cleaned the shop floor.
- Money handling.
Slate manufacturer
Valley Mill
Swansea
09.2021 - 03.2022
- Company Overview: Swansea
- Picking and packing with a high degree of accuracy.
- Exceeding targets necessary for the smooth operations of the business.
- Supportive team player.
- Worked flexibly to varying shift patterns as and when required.
- Used my own initiative and confident at problem-solving.
- Escalated discrepancies to be rectified immediately.
- Swansea
Skatepark Assistant
Exist
Swansea, City and County of Swansea
05.2020 - 02.2021
- Conducted regular maintenance to ensure park upkeep.
- Facilitated growth and development through effective coaching.
- First aid or safety awareness.
- Enhanced client interactions through effective communication.
- Executed financial dealings with precision.
Skatepark Assistant
Ramps
Llanelli, Carmarthenshire
01.2018 - 08.2018
- Supervised skaters to ensure observance of established park rules.
- Administer first aid when necessary.
- Inspected ramps and equipment for potential damage.
- Facilitated visitor engagement through greeting and answering queries.
- Provided beginners with essential tips and guidance.
- Executed transactions using cash and card payment systems.
- Contributed to the assembly and setup of customer boards.
Education
Degree - Product and Furniture Design
University of Wales Trinity Saint David
Diploma - Business Branding and Advertising
University of Wales Trinity Saint David
Skills
- Customer service
- Project management
- Time management
- Teamwork and collaboration
- Leadership skills
- Effective communication
- Problem-solving abilities
- Adaptability and flexibility
- Emotional intelligence
- Willingness to learn
- Team building strategies
- Analytical thinking
- Health and safety awareness
- Visual merchandising
Additional Information
Any gaps in my career history are due to Education and Carer responsibilities.
Affiliations
- Skateboarding
- Music
Refrences
Available on request
Timeline
Graphic/Logo Design
Freelance Design
11.2023 - 02.2025
Shop assistant
Nisa Local
06.2023 - 09.2023
Slate manufacturer
Valley Mill
09.2021 - 03.2022
Skatepark Assistant
Exist
05.2020 - 02.2021
Skatepark Assistant
Ramps
01.2018 - 08.2018
Degree - Product and Furniture Design
University of Wales Trinity Saint David
Diploma - Business Branding and Advertising
University of Wales Trinity Saint David
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