JOSHUA DENNIS
Chesterfield,Derbyshire
Summary
Strategic General Manager with a strong background in team leadership and project management. Drives operational success and business development through innovative strategies that enhance profitability and growth. Skilled in fostering collaborative work environments and managing operations to support organisational goals. Proactive in developing initiatives that boost productivity and morale.
Overview
18
18
years of professional experience
Work History
General Manager
The Old Original Bakewell Pudding Shop
Bakewell, Derbyshire
10.2025 - Current
- Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
- Kept organisation in compliance with regulations and internal requirements.
- Established company targets based on previous performance and predicted forecasts.
- Created new sales and promotional methods, raising brand profiles and increasing profits.
- Developed and implemented merchandising strategies that increased store traffic and sales targets.
- Managed financial budgets, forecasting, and reporting, ensuring fiscal responsibility and sustainability.
- Built successful business culture focused on performance optimisation and goal attainment.
- Controlled expenses and allocated financial resources to reach budget goals.
Business Manager
McDonald's
Chesterfield, Derbyshire
04.2012 - 10.2025
- Monitored staff performance and developed targeted improvement plans through regular HIG chats and annual reviews, enhancing team effectiveness.
- Managed financial operations, including budget forecasting and monthly P&L monitoring to align with sales demand. Resulting in an annual saving of £5,110.
- Facilitated monthly team meetings to synchronise on objectives and address challenges, improving team alignment.
- Oversee daily operations, ensuring compliance with quality standards through comprehensive checklists.
- Directed sales strategies by setting motivating targets and engaging directly with the team, which proved to have a positive impact, increasing delivery sales by 20%.
- Modeled business processes to identify strengths and opportunities for enhancement during weekly Business Manager meetings.
- Led a team of over 50 employees, fostering teamwork and a culture of continuous improvement. Hired new employees through a structured hiring system.
- Built a strong talent pipeline, promoting 15 Shift Managers, 4 Second Assistants, and 1 First Assistant.
- Streamlined inventory management by implementing daily tracking and optimising stock levels, achieving £7,897 annual saving.
- Ensuring all regulations are followed. This is done by completing monthly Health & Safety checklists to highlight any potential issues that need to be addressed, ensuring all GDPR guidelines are followed, and all national food safety standards are met.
- Supported employee morale and well-being by developing positive people practices centred on career development, individual job satisfaction, and personal growth. This was shown in a recent people audit, which achieved 96%.
Army Soldier
British Army
01.2008 - 12.2011
- Led team members in achieving operational goals during missions.
- Executed commands from senior officers promptly to maintain operational integrity.
- Used initiative to direct operations and strategies in fast-changing environments for responsive field support.
- Remained clear-headed in rapidly changing situations for high-quality decision making.
- Remained focused and proactive during combat, quickly identifying risks and dangers to avoid injury and harm.
- Drove and operated armoured vehicles securely and responsibly, prioritising crew and civilian safety.
- Undertook specialised training in survival techniques, equipping self and team with skills to operate in hostile environments.
- Maintained and serviced weaponry to ensure optimal performance during operations.
- Used firearms and other types of weapons with matching ammunition while complying with legal requirements.
- Conducted thorough risk assessments to identify potential hazards in operations.
- Maintained extensive knowledge of first aid, CPR and emergency procedures through regular training.
- Adhered to strict codes of conduct and ethics, upholding the honour and values of the military service.
- Learned different trade skills to support unit and diversify abilities.
- Managed financial resources to ensure budget adherence and operational efficiency.
- Delivered effective service to enhance satisfaction and uphold military standards.
- Oversaw daily operations to ensure efficiency and effectiveness in task completion.
Education
Diploma of Higher Education - management
Mcdonalds
Chesterfield01-2025
Level 3 Diploma in Management -
Mcdonalds
Chesterfield01-2017
Level 3 Diploma in Advanced Management -
Mcdonalds
Chesterfield01-2017
NVQ Level 2 - Working with others, Application of numbers, ICT, Improving one's own learning and performance, Performing engineering operations, Engineering maintenance and installation
Semta
Wiltshire and Somerset collage01-2010
GCSEs - English GCSE, Science GCSE, ICT GCSE, Maths GCSE
Hasland Hall Community School
Chesterfield01-2007
Skills
- Restaurant Management
- Profit and loss management
- Cost control
- Financial forecasting
- Market forecasting
- Inventory management
- Merchandise control
- Performance analysis
- Recruitment
Timeline
General Manager
The Old Original Bakewell Pudding Shop
10.2025 - Current
Business Manager
McDonald's
04.2012 - 10.2025
Army Soldier
British Army
01.2008 - 12.2011
Diploma of Higher Education - management
Mcdonalds
Level 3 Diploma in Management -
Mcdonalds
Level 3 Diploma in Advanced Management -
Mcdonalds
NVQ Level 2 - Working with others, Application of numbers, ICT, Improving one's own learning and performance, Performing engineering operations, Engineering maintenance and installation
Semta
GCSEs - English GCSE, Science GCSE, ICT GCSE, Maths GCSE
Hasland Hall Community School