Summary
Overview
Work history
Education
Skills
Timeline
Generic

Joshua Dawes

london,Greater London

Summary

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Organised worker experienced with currency handling and register operations. Offers attention to detail, time management and multitasking abilities important in retail environments. Dedicated to customer satisfaction and always ready to help with concerns.

Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature.

Committed and hardworking Cashier with 3 years of experience processing transactions and assisting customers. Dedicated to answering customer questions and resolving issues. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Till worker

Constellation Agency
London, England
04.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Engaged in pleasant chit chat for friendly and personalised service.
  • Delivered friendly customer service in high-paced retail environment.
  • Kept checkouts areas and general store clean and orderly.
  • Counted change correctly and issued customer receipts.
  • Completed opening and closing procedures each day.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Performed cashing up duties at end of shift, ensuring till was in balance and earnings were recorded accurately.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Confidently approached customers on shop floor, offering assistance to locate items and resolve product queries.

Customer sales assistant

John Lewis & Partners
London, England
05.2022 - 12.2022
  • Built lasting relationships with clients through customer service interactions.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Promoted customer loyalty scheme at checkout.
  • Continuously improved product knowledge to maintain highest levels of service quality.

Stockroom assistant and Sales assistant

Marks & Spencer
London, England
06.2021 - 08.2021
  • Maintained and cleaned stockroom to ensure easy, safe access for team members.
  • Received, unpacked and sorted high-volume deliveries.
  • Used barcode scanners to document inventory transactions, maintaining accuracy and efficiency throughout stock room.
  • Helped coordinate incoming deliveries, sorting and distributing stock based on immediate requirements.
  • Reconciled stock counts for complete inventory records.
  • Maintained neat and clean store areas in line with health and safety policies.
  • Performed daily stock replenishment on a continual basis to maximise sales opportunities.

Education

Diploma of Higher Education - Sports studies

St Aloysius RC College
London
09.2021 - 06.2023

Level 2 - YMCA Level 2 Fitness course in the Sports industry

Barnet and Southgate College
London
09.2023 - 06.2024

Skills

  • Cash handling
  • Customer Service
  • Customer relations
  • Attention to Detail
  • Product knowledge
  • Account management
  • Just In Time stock control
  • Complaint handling
  • Pricing stock
  • Till management
  • Customer loyalty initiatives
  • Cash counting machine operations
  • Order taking

Timeline

Level 2 - YMCA Level 2 Fitness course in the Sports industry

Barnet and Southgate College
09.2023 - 06.2024

Till worker

Constellation Agency
04.2023 - 11.2023

Customer sales assistant

John Lewis & Partners
05.2022 - 12.2022

Diploma of Higher Education - Sports studies

St Aloysius RC College
09.2021 - 06.2023

Stockroom assistant and Sales assistant

Marks & Spencer
06.2021 - 08.2021
Joshua Dawes