Joshua Clark

Achieved and exceeded monthly sales targets through effective telesales strategies.

• Connected with prospective customers via telephone or email to share available products and services.
• Managed high volume of customer calls, efficiently handling inquiries and resolving issues to uphold customer satisfaction.
• Delivered personalised customer service by actively listening to concerns and tailoring solutions to meet individual needs.
• Increased customer satisfaction by offering friendly, helpful and informative customer service.
• Handled and quickly resolved customer issues regarding product sales and customer service problems.
• Listened actively to customers, responding appropriately to show interest and understanding.
• Handled and quickly resolved customer issues regarding product sales and customer service problems.

What i achieved during this role

• Maintained a role as an IT technician in a secondary school dealing with many different scenarios to solve in a quick manner.
• Operated machinery and equipment safely, adhering to strict health and safety protocols.
• Followed detailed work instructions and specifications to meet production targets.
• Adapted to various roles and responsibilities as needed, demonstrating flexibility.
• Collaborated with team members to achieve project targets within designated timelines.

Coordinated team members to take, serve and clear orders accurately and promptly.

• Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
• Collaborated with kitchen and front of house staff to ensure smooth operation and quick resolution of any service delays.
• Fast paced working environment under pressure to get orders out on time. I adapted well to become efficient working on multiple orders whilst using my time management skills during shifts with this.
• Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
• What i achieved during this role