Seasoned Business Development/Consulting professional with 8 years of experience in professional services. Proven track record in leading campaigns and consulting with FTSE organizations on employee benefits and technology. Expertise in managing high-performing teams in high-pressure environments. Recognized for positive attitude and ability to effectively communicate complex benefits solutions to large organizations.
Overview
8
8
years of professional experience
13
13
years of post-secondary education
Work history
New Business Development Executive
WEALTH at Work
Bath, Bath and North East Somerset
2024.06 - Current
Responsible for developing and managing the firm’s new business area to deliver profitable corporate clients and achieve income targets.
Developed and managed the new business contact plan to support sales targets.
Managed the follow-up of all new business leads, including arranging initial and follow-up appointments.
Oversaw follow-up activity from events attended by both myself and the sales director to maximise sales opportunities.
Researched and identified relevant networking events to explore new business opportunities.
Contributed to launching and marketing a new part of the proposition to both new and existing corporate contacts.
Scoped and assisted in designing bespoke content for delivery to employees of corporate accounts.
Managed the full sales process, including:
Sourcing leads
Arranging meetings
Preparing proposals
Pitching and contracting
Designing and delivering content
Providing management information
Expanding service delivery with clients
Corporate Account Manager
WEALTH at Work
Bath, Bath and North East Somerset
2023.09 - 2024.06
Cultivated strong relationships with corporate clients to improve customer satisfaction.
Implemented changes in response to client feedback, enhancing overall service quality.
Monitored the financial health of each account, taking corrective action when necessary.
Tracked all client interactions using CRM software for accurate record keeping.
Provided expert advice on product portfolio to guide client decision-making process.
Promoted due to achieving sales targets and delivering multiple projects.
Delegate Sales Manager
GDS Group
Bristol, Bristol
2022.07 - 2023.09
Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
Directed management of key accounts, leading to stable revenue streams.
Demonstrated success with Mastercard, contributing to overall performance.
Enhanced market penetration with effective territory management across North America.
Developed robust client relationships for improved business growth.
Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
Streamlined sales processes to enhance team productivity.
Managed sales team of 8 individuals, overseeing comprehensive development and people management.
Delegate Sales Executive
GDS Group
Bristol, Bristol
2020.08 - 2022.07
Enhanced client relationships by maintaining consistent communication and providing regular updates on delegate sales.
Conducted market research for improved understanding of industry trends and customer needs.
Exceeded targets by adopting aggressive yet strategic selling techniques.
Showcased excellent negotiation skills whilst closing deals with potential delegates,.
Managed client database, ensuring accurate record keeping of delegate information.
Fostered strong business relationships resulting from successful networking at events and conferences.
Communications Manager/Engagement Lead
UK Parliament
London, City of London
2017.06 - 2020.06
I have supported multiple members of Parliament to run successful campaigns and train their staff to convey messages more efficiently.
Implemented social media campaigns, resulting in improved customer interaction.
Crafted compelling PR stories that garnered positive media coverage.
Developed digital content strategy to improve online presence.
Managed external agency relationships, ensuring alignment with company objectives.
Advised on a number of different Policy areas.
Facilitated training sessions to enhance team's communication skills and productivity.
Education
Bachelor of Science - Public Services Management
University of South Wales
2017.09 - 2020.05
NVQ Level 2 - Fire and emergency services training
South Wales Fire and Rescue
2014.09 - 2016.09
GCSEs - Various
Home Educated
2008.01 - 2016.01
Skills
Presenting proposals
Product development knowledge
Collaborative leadership
Familiarity with b2b sales
Microsoft office suite proficiency
Project management software familiarity
Business intelligence tools
Account management
Lead generation
Salesforce
Database management
Data analysis
Business development and planning
Mentoring and coaching
Marketing strategy
Consultative sales techniques
Custom
Personal Information
Affiliations
Surfing
Timeline
New Business Development Executive
WEALTH at Work
2024.06 - Current
Corporate Account Manager
WEALTH at Work
2023.09 - 2024.06
Delegate Sales Manager
GDS Group
2022.07 - 2023.09
Delegate Sales Executive
GDS Group
2020.08 - 2022.07
Bachelor of Science - Public Services Management
University of South Wales
2017.09 - 2020.05
Communications Manager/Engagement Lead
UK Parliament
2017.06 - 2020.06
NVQ Level 2 - Fire and emergency services training
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