Joshua Cannon
Loughton,Essex
Summary
Experienced professional with 11+ years in banking and financial services, specialising in Technology, data, and marketing. Combines strong business acumen with technical expertise, including proficiency in architectural practices and principles. Adept at identifying market trends and implementing strategic plans to enhance stakeholder value. Proven track record in problem-solving and developing action plans. Thrives on challenges and innovation. Collaborative team player with a strong work ethic.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work history
Vice President Product and Proposition Owner – Customer data accuracy owner
Barclays Bank PLC
London
12.2023 - 11.2024
- Spearheaded the Barclays data strategy and value realisation
- Oversee customer data management and enhance the customer experience
- Mitigate risks to customers and take responsibility for minimising data-related complaints, enhancing overall operational efficiency.
- Translate organisational needs into strategic and actionable plans
- Team and project lead
- Leading diverse teams between 4-7 specialists
- Coordinated cross-functional teams for streamlined workflow processes.
- Enforced compliance standards for regulatory adherence.
Vice President Proposition Owner – Digital communication transformation
Barclays Bank PLC
05.2019 - 12.2023
- Provided consultancy for the paperless initiative program
- Developed customer engagement strategy and solution
- Designed the framework for monitoring key performance indicators (KPIs)
Vice President Solutions Engineer – Marketing Technology Operations, Transformation and Innovation
Barclays Bank PLC
05.2019 - 06.2023
- Lead architecture decisions for primary marketing platforms
- Develop future architecture roadmaps and innovative concepts
- Translate organisation needs into technical specifications and actionable plans
- Team and project lead (Agile + Waterfall)
- Leading diverse teams of 2-12 specialists
- Deliver innovations and transformation projects, including a £32M+ revenue-generating project
- Mentored team members, enhancing skills across project and BAU teams, optimised team performance (38% improvement), and created opportunities for individual growth
- Spearhead transformation projects (Inc., GDPR marketing, PECR), improving customer-facing analytics
- Lead vendor engagements, RFPs, and new marketing tech evaluations
Interim Solutions Architect
Barclays Bank PLC
01.2018 - 05.2019
- Looked after solution architecture for all marketing platform technologies, including 2 major transformation projects, real-time customer data targeting and new cashback propositions
- Responsible for design and architecture decisions, managing principles and delivery of numerous projects
- Working with and managing stakeholders to translate their needs into requirements
Digital Operations Analyst
Barclays Bank PLC
01.2017 - 05.2019
- Adobe Test and Target expert, leading design decisions and implementation
- Internal ad-server subject matter expert; optimised technology usage and trained staff
- Adobe Analytics specialist, responsible for implementation and tagging solutions
- Implemented data management platforms (Salesforce/Krux/BlueKai/Ab Initio CIP)
- Designed custom integrations for platform compatibility
- Created advanced reporting and attribution models, enabling wide-scale data access
Digital Personalisation Analyst
Barclays Bank PLC
11.2014 - 01.2017
- Adobe Test and Target subject matter expert, managed marketing campaigns and content plus integration
- Setting up advanced reporting and attribution reporting
- Daily involvement with; HTML, CSS, JavaScript and SQL
- Testing and optimisation of customer experiences – A/B and MVT testing
Education
Master's Degree - Digital and Technology Solutions
Manchester Metropolitan University
Manchester 09.2022 - 09.2024
Practitioner Certificate - Enterprise & Solution Architecture
BCS - The Chartered Institute for IT
Intermediate Certificate - Enterprise and Solution Architecture
BCS - The Chartered Institute for IT
Level 4 Digital Marketing Diploma - undefined
City and Guilds
01.2014 - 01.2015
Level 3 Digital Marketing Diploma - undefined
City and Guilds
AS Level - Maths, Economics, Computer Science, Business Studies
Davenant Foundation School
Loughton, Essex 01.2012 - 01.2013
GCSEs - undefined
Roding Valley High School
Loughton, Essex 01.2007 - 01.2012
Skills
- Strategic planning
- Innovative mindset
- Negotiation mastery
- Crisis resolution
- Enterprise software
- Executive decision-making
- Corporate governance understanding
- IT infrastructure planning
- Budget administration
- Consulting
Accomplishments
- Developed foundational architecture for the future of Barclays Martech solutions
- Barclays Exceptional Achievement Award (2022)
- Barclays UK Award (2018)
- Star of Digital Award (2017)
Affiliations
- Golf, Skiing, Padel, Tennis, Gaming/Tech
Timeline
Vice President Product and Proposition Owner – Customer data accuracy owner
Barclays Bank PLC
12.2023 - 11.2024
Master's Degree - Digital and Technology Solutions
Manchester Metropolitan University
09.2022 - 09.2024
Vice President Proposition Owner – Digital communication transformation
Barclays Bank PLC
05.2019 - 12.2023
Vice President Solutions Engineer – Marketing Technology Operations, Transformation and Innovation
Barclays Bank PLC
05.2019 - 06.2023
Interim Solutions Architect
Barclays Bank PLC
01.2018 - 05.2019
Digital Operations Analyst
Barclays Bank PLC
01.2017 - 05.2019
Digital Personalisation Analyst
Barclays Bank PLC
11.2014 - 01.2017
Level 4 Digital Marketing Diploma - undefined
City and Guilds
01.2014 - 01.2015
AS Level - Maths, Economics, Computer Science, Business Studies
Davenant Foundation School
01.2012 - 01.2013
GCSEs - undefined
Roding Valley High School
01.2007 - 01.2012
Practitioner Certificate - Enterprise & Solution Architecture
BCS - The Chartered Institute for IT
Intermediate Certificate - Enterprise and Solution Architecture
BCS - The Chartered Institute for IT
Level 3 Digital Marketing Diploma - undefined
City and Guilds
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