Joshua Burnside
Selby,North Yorkshire
Summary
Professional driver with an ADR licence and experience operating curtain-sided lorries. Skilled in handling pallet trucks and adept at managing difficult customer interactions, ensuring high levels of customer service. Committed to leveraging expertise in logistics and customer relations to enhance operational efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work history
HGV class 2 driver
W.H Bowker
Selby, North Yorkshire
2024.11 - Current
- Conducted daily vehicle checks to ensure roadworthiness.
- Kept accurate records of hours worked and miles driven.
- Promoted safety by conducting emergency breakdown procedures properly.
- Showcased skill in handling heavy and dangerous goods.
- Demonstrated excellent knowledge of local routes and destinations.
- Safely transported goods by adhering to driving regulations.
- Maintained cleanliness of vehicle, promoting a professional image.
Apprentice Machine operator
Fives Landis
Cross Hills, North Yorkshire
2023.09 - 2024.11
- Undertook additional responsibilities willingly, displaying commitment towards job role.
- Developed practical skills for enhanced productivity through hands-on training.
- Took initiative in learning new techniques, leading to improved performance.
Part time waiter
Dales Cottage Cafe
Skipton, North Yorkshire
2021.07 - 2024.11
- Maintained knowledge of menu items, leading to accurate order taking.
- Liaised with kitchen staff for prompt order delivery to customers.
- Remained calm under pressure, ensuring better performance during peak hours.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Delivered excellent customer service through friendly and polite interaction.
Education
GCSEs - Maths grade 4/ English grade 4/ Science grade 4
South craven school
Cross hills 09/2018 - 07/2022
Skills
- ADR licence holding
- Experience with curtain-sided lorries
- Handling pallet trucks
- Handling difficult customers
- Customer Service
Timeline
HGV class 2 driver
W.H Bowker
2024.11 - Current
Apprentice Machine operator
Fives Landis
2023.09 - 2024.11
Part time waiter
Dales Cottage Cafe
2021.07 - 2024.11
GCSEs - Maths grade 4/ English grade 4/ Science grade 4
South craven school
09/2018 - 07/2022