Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joshua Biltcliffe

York,York

Summary

I currently study Physics with Astrophysics at the University of York. I'm hardworking and keen to get back into the workplace after a brief absence to focus on starting my degree. Working in a fast paced environment that involves precision is where I work best which I think fits this role. I have 6 years experience working in customer service including 2 years as a manager so I excel in providing great service while handling an array of different people. my managerial experience has allowed me to develop great problem solving skills meaning I can often deal with issues with little to no outside help in order to maintain efficiency in the workplace. At university, I am an active member of the poker society and I spend a lot of my time there dealing tables for both cash and tournaments. I do this in a very efficient manner while entertaining the table and enforcing rules and allowing for a great game. As I study physics, I already have excellent numerical skills which would be vital to the role, this is also supported by my new elected role of treasurer of the Uni of York Dodgeball team.

Overview

6
6
years of professional experience

Work History

Team member/ Supervisor/ Manager

Greggs Bakery
Frimley, Hampshire
08.2018 - 12.2024
  • Displayed teamwork skills to improve overall productivity.
  • Achieved efficient workflow with proper time management.
  • Upheld company policies strictly, fostering a compliant work environment.
  • Managed cash register transactions for accurate record keeping.
  • Provided excellent customer service to enhance business reputation.
  • Facilitated customer relations for increased brand loyalty.

Education

Bachelor of Science - Physics

University of York
York
09/2024 -

Skills

  • Customer Service
  • Cash handling
  • Customer relations
  • Till management and banking
  • Retail operations
  • Back of House coordination
  • Conflict resolution techniques
  • Communication skills
  • Team Leadership
  • Interpersonal communication
  • Attention to Detail
  • Quality Assurance

References

References available upon request.

Timeline

Team member/ Supervisor/ Manager

Greggs Bakery
08.2018 - 12.2024

Bachelor of Science - Physics

University of York
09/2024 -
Joshua Biltcliffe