Summary
Overview
Work History
Education
Skills
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Certification
References
Timeline
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Joshua Barker

Leic

Summary

Driven professional with knack for problem-solving and excellent communication skills, demonstrating strong analytical thinking and customer service expertise. Proven ability to navigate complex situations while maintaining client-focused approach. Ready to make significant impact in Social Work

Overview

2
2
years of professional experience
1
1
Certification

Work History

Patient Services Advisor

Spirit Primary Care
Leicester, Leicestershire
06.2024 - Current
  • Updated patient medical records meticulously for accurate treatment history tracking.
  • Protected patient confidentiality with strict adherence to data protection regulations.
  • Documented patient encounter information and correspondence from other services for records.
  • Transcribed medical information for patient or facility records.
  • Assisted Clinicians with Referral process both to Community Teams and Secondary Care.

Medical receptionist

South Wigston Health Centre
South Wigston, Leicestershire
06.2023 - 09.2023
  • Processed medical information for maintaining up-to-date patient records.
  • Assisted doctors with the necessary paperwork including Referrals to clinics, expediting the overall healthcare delivery process.
  • Dealt with patient complaints professionally, achieving quick resolutions and maintaining high customer satisfaction levels.
  • Ensured smooth operation of front desk activities whilst handling emergencies professionally.
  • Scheduled patient appointments using the System One booking system.

Education

GCSEs -

Brockington College
Enderby, Leicestershire
09.2018 - 05.2020

A-Levels -

Uppingham School
Uppingham, Rutland
09.2020 - 05.2022

Bachelor of Arts - Politics and International Relations

University of York
York
09.2022 -

Skills

  • Medical coding knowledge
  • Discretion and confidentiality
  • Microsoft Office Suite proficiency
  • Electronic referral system (ERS) Proficient
  • Prescription handling
  • Excellent customer service

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Certification

  • Chaperone Awareness Trained by CPD Certification
  • Consent Trained by CPD Certification
  • Equality and Diversity by CPD Certification
  • Duty of Candour by CPD Certification
  • GDPR by CPD Certification

References

References available upon request.

Timeline

Patient Services Advisor

Spirit Primary Care
06.2024 - Current

Medical receptionist

South Wigston Health Centre
06.2023 - 09.2023

Bachelor of Arts - Politics and International Relations

University of York
09.2022 -

A-Levels -

Uppingham School
09.2020 - 05.2022

GCSEs -

Brockington College
09.2018 - 05.2020

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Joshua Barker