Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

joshua anderson

milton keynes,bucks

Summary

Versatile professional with experience as Catering Staff Member, Primary School Assistant, and Plumber's Mate. Excels in customer service, team collaboration, and time management. Skilled in managing customer concerns, maintaining organised environments, and supporting classroom activities. Committed to flexible scheduling and delivering high-quality service in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Catering Staff Member

George Collis
milton keynes, bucks
02.2022 - 04.2022
  • Set up venues for catering events and served guests during service.
  • Engaged with customers during events to enhance satisfaction with service.
  • Answered enquiries promptly and addressed concerns to provide exceptional service.
  • Resolved customer complaints professionally and provided effective solutions to maintain positive relationships.
  • Kept work areas clean and organised while following health and sanitation rules.
  • Cleared tables to enhance guest experience and maintain cleanliness., stacked chairs, and removed unused food to maintain a tidy environment after events.

Primary School Assistant

St Monica's Catholic Primary School
milton keynes, bucks
07.2021 - 08.2021
  • Maintained safe, clean and organised classroom environment.
  • Assisted teachers in managing class behaviour using positive reinforcement and rewards schemes.
  • Maintained excellent student relationships by providing ongoing support.
  • Enhanced reading skills through guided reading sessions, tracking progress and addressing challenges.
  • Organised classroom spaces and materials to help teacher prepare for lessons.
  • Supervised students during breaks and lunchtime, ensuring a safe and orderly environment.
  • Supported teachers in overseeing playtime activities during break times.

Plumber's Mate

Thomas Tracy
Dunstable, Central Bedfordshire
11.2019 - 11.2020

Set out and installed hot and cold water systems with associated equipment.

  • Measured, cut, and threaded pipes to complete plumbing systems.
  • Dismantled and cleaned piping and fixtures, ensuring optimal functionality and hygiene.
  • Removed old heating systems by dismantling and cleaning components.
  • Installed heating systems and coordinated safe fitting of new units.
  • Collaborated with team to provide responsive 24/7 emergency call-out service, addressing urgent plumbing issues.
  • Consulted customers to assess plumbing needs, providing tailored and cost-effective quotes.

Education

A-Levels - Digital IT, Psychology, and maths

st pauls catholic school
Milton Keynes
01-2025

GCSEs - Physical education, Food science, Separate Sciences, Geography

st pauls catholic school
Milton Keynes
01-2023

Skills

  • Team collaboration

Through the multitude of sports I've played in majority of them have been team sports which required me to always work well and support my teammates in order to do well in games

  • Adaptability

I have a decent amount of hobbies which helps me stretch out and always plan ahead of time leaving loads of open space in days to cover for any specific day or hour of work

  • Emergency response

I've always been excited and feel the need to cover for someone who isn't able to work on certain days and hours, this is mainly due to when i worked as a catering staff member i would have to come at random times of the day to cover for someone else's shift or work hours

  • Communication skills

I've gained a great set of communication skills due to each of my previous workplaces needing me to interact with people all the time

  • Multitasking ability

I gained a high level of multi-tasking through basketball especially, through having to make quick decisions, with which teammate to pass towards and where they currently are on the court

  • Customer service and support

Through my time working as a catering staff member and plumber's mate, I've always had to interact and please the customer, always supporting and fixing and problems or issues they had at the time

  • Inventory management

Working at a catering business I would actively always have to prepare, and sort out the stock in specific boxes and containers into a truck/vehicle before travelling to the designated location

Interests

I enjoy gym training, volleyball and other sports, developing teamwork, discipline and communication I also enjoy gaming, which strengthens my problem-solving, concentration and strategic thinking

Timeline

Catering Staff Member

George Collis
02.2022 - 04.2022

Primary School Assistant

St Monica's Catholic Primary School
07.2021 - 08.2021

Plumber's Mate

Thomas Tracy
11.2019 - 11.2020

A-Levels - Digital IT, Psychology, and maths

st pauls catholic school

GCSEs - Physical education, Food science, Separate Sciences, Geography

st pauls catholic school
joshua anderson