Joshua Adeyemi

• Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
• Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
• Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
• Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Opened, poured and served alcoholic and non-alcoholic beverages.
• Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
• Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Practiced healthy and safety measures to comply with regulations.
• Managed timing standards in food deliveries to minimise delays.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Delivered food and drinks from kitchen to respective tables to meet timely expectations.
• Informed customers regarding ingredients used to address allergy and dietary issues.
• Safely stored cleaning solutions, equipment and chemicals.
• Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
• Restocked, refreshed and sanitised bathroom facilities.
• Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.

My responsibilities are the same as when I worked in Lockside Steakhouse.