Summary
Overview
Work history
Education
Skills
Timeline
Receptionist

ARNOLD ABBEY

LONDON

Summary

Versatile and hardworking and driven to improve productivity and customer relations with professional demeanour and attention to detail. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

6
6
years of professional experience

Work history

Receptionist

Casino
01.2023
  • Welcomed visitors and provided a warm customer experience
  • Managed incoming calls and addressed queries promptly
  • Verified identification for visitors and members
  • Responded to inquiries in person, by phone, and email
  • Ensured compliance with alcohol licensing, food safety, and safer gambling regulations
  • Maintained the visitors' book
  • Handled incoming/outgoing post and deliveries.

barsta

costa
London, southwark
02.2022 - 07.2023
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.

Warehouse worker

Sainsbury's online packaging
East Dulwich
01.2019 - 01.2020
  • Accurately staged and sorted products for loading, improving timely dispatch processes.
  • Operated forklift and low level order picker with precision.

Sales Assistant

Iceland
08.2018 - 12.2018
  • Operated as a cashier, providing top-notch customer service
  • Managed deliveries and replenished stock levels
  • Executed promotion changes.

Sales Assistant

Sports Direct
12.2017 - 07.2018
  • Achieved weekly sales targets and provided customer service
  • Handled daily deliveries, opened/closed the shop
  • Ensured optimal stock levels and product presentation.

Education

Level 3 Fitness -

ncfe cimspa
London
01/2019 - 03/2020

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City of Westminster College
2018

Charter Secondary School
2018

Skills

  • Receptionist and administration expertise
  • Exceptional organizational skills
  • Proficient in telephone etiquette and message
  • Accuracy
  • Document and report production proficiency
  • Strong customer service aptitude
  • Proficient in Microsoft Office Suite (Word, Excel
  • Access, Email
  • Effective teamwork and collaboration
  • Excellent time management

Timeline

Receptionist

Casino
01.2023

barsta

costa
02.2022 - 07.2023

Warehouse worker

Sainsbury's online packaging
01.2019 - 01.2020

Sales Assistant

Iceland
08.2018 - 12.2018

Sales Assistant

Sports Direct
12.2017 - 07.2018

Level 3 Fitness -

ncfe cimspa
01/2019 - 03/2020

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City of Westminster College

Charter Secondary School

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ARNOLD ABBEY